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Coastal Kia
Wilmington, NC
4,531 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,532 reviews
April 21, 2024
Everything want as promised. Did take a little longer than I had hoped. But everybody was totally professional. Did take a little longer than I had hoped. But everybody was totally professional. More
by EPY27
Verified CustomerEmployees Worked With
Helpful April 20, 2024
Excellent service, very straightforward on approach which allowed myself and my partner to make a well informed decision. We both would highly recommend this dealership to anyone close to us. Our associate w allowed myself and my partner to make a well informed decision. We both would highly recommend this dealership to anyone close to us. Our associate was absolutely helpful throughout the whole process and was very friendly and approachable. Coastal Carolina holds a great reputation as a leading Kia dealership for a reason. More
by yojofernevi
Employees Worked With
April 20, 2024
I was told my vehicle had a lot of features that it did not; such as adjusted cruise control and passenger view. I’m really upset and feel like I was priced for a higher model vehicle than what I took home not; such as adjusted cruise control and passenger view. I’m really upset and feel like I was priced for a higher model vehicle than what I took home. Considering they were supposed to be doing employee pricing the weekend I got my carnival. I’m really sad and tried contacting the manager and everyone and received zero call back. More
by daniellefayeguernquisenberry
April 19, 2024
Service was very efficient, timely and courteous. Those three words should be enough of a review. Those three words should be enough of a review. More
by vkearson
April 19, 2024
Excellent service and attention to what my wants and needs were. Very professional staff and easy to work with. needs were. Very professional staff and easy to work with. More
by fildbox11
Employees Worked With
Other Employees :
Parker was my sales rep and he did an excellent job and answered all my questions.
April 19, 2024
The service I received was spectacular and in not kidding! Sam my service advisor was and is the reason I drive from Hope Mills to Wilmington to get my car serviced the employees and atmosphere at th kidding! Sam my service advisor was and is the reason I drive from Hope Mills to Wilmington to get my car serviced the employees and atmosphere at this dealership is superb! Sam was on top of everything a customer would like and expect from start to finish he kept me informed and updated on the status and progress as I had a service,inspection and a warranty part being completed and it was done efficiently the whole experience was great! Thanks Kia and thanks Sam. More
by tommyhester181@yahoo.com
Employees Worked With
April 18, 2024
Purchased a car here. Like the dealership sales person and finance person. The transaction went smoothly. Highly recommend the dealership Like the dealership sales person and finance person. The transaction went smoothly. Highly recommend the dealership More
by DETTELBACHB
Employees Worked With
April 18, 2024
They were extremely fair and honest. I was so impressed that it has convinced me to buy my next car from Coastal Kia. I will likely be buying another car in two years and they have mad I was so impressed that it has convinced me to buy my next car from Coastal Kia. I will likely be buying another car in two years and they have made a believer out of me. More
by maximoral
Employees Worked With
April 18, 2024
Sam Weisman has been my "go to guy" for the last 4 years, and is amazing. He listens to my concerns, and always follows up with me to. On another note...the chairs in your waiting area are EXTREMELY uncom and is amazing. He listens to my concerns, and always follows up with me to. On another note...the chairs in your waiting area are EXTREMELY uncomfortable, especially after waiting 2 - 3 hours. There's absolutely NO lumbar support in them, after a 2-3 hour wait, my back was killing me!!! More
by SandiSkinn
Employees Worked With
