Coastal Kia

Service Easy scheduling. Always use the shuttle service to and from my work. The drivers are so personable. . Appreciate the call before performing a needed Easy scheduling. Always use the shuttle service to and from my work. The drivers are so personable. . Appreciate the call before performing a needed service. Very attentive staff. Love the car wash after the service!! More

Maintenance Service Friendly and helpful staff. Shuttle service, call to discuss service and prices prior to starting work, car wash, called when car was ready and drove Friendly and helpful staff. Shuttle service, call to discuss service and prices prior to starting work, car wash, called when car was ready and drove my car around for when when I came to pick it up. Everyone courtesy and pleasant. More

GREAT Your entire staff made buying my car great fun. Everyone was so nice and friendly. I felt so much at ease. I had planned on a whole day of car sho Your entire staff made buying my car great fun. Everyone was so nice and friendly. I felt so much at ease. I had planned on a whole day of car shopping, but Tyler was so good and showed me a car that met all my needs. The fact that I could write you a check that can not be deposited until I call you makes me feel you are an honest dealer that cares for your customer. I am 72 and this is the first time I had fun buying a car. Thank you. More

Great Service !! Sam was wonderful from the moment I dropped of my car. Very pleasant experience all around. Thank you for taking care of my Kia !! Sam was wonderful from the moment I dropped of my car. Very pleasant experience all around. Thank you for taking care of my Kia More

2014 Optima service No problems, very polite and professional, comfortable waiting area, Free car wash. Topped off all fluids. Like the specials on service. Will do busin No problems, very polite and professional, comfortable waiting area, Free car wash. Topped off all fluids. Like the specials on service. Will do business with again. More

Great Experience. Welcoming staff. Saw that I would need an inspection within two months and let me know. Completed inspection and previously scheduled service in LES Welcoming staff. Saw that I would need an inspection within two months and let me know. Completed inspection and previously scheduled service in LESS time than promised. Would be hard to find a better overall experience at a dealership or other shop. More

Went in to have 2019 optima serviced ended up trading Bought 2019 optima in 2018 rear ended in September 2019. Damages & labor over 8500.00$ Considerable diminished value of vehicle. Dealership only offer Bought 2019 optima in 2018 rear ended in September 2019. Damages & labor over 8500.00$ Considerable diminished value of vehicle. Dealership only offered. 17000$ trade value. Decided to trade while I could still get something for it according to salesman. After further reflection I fell I didn’t get good deal or options for price i paid for 2019 stinger considering this is my 4th vehicle purchased @ this dealership. Salesman wasn’t to familiar with options in this car I was interested in, like navigation further review on my part reveled it didn’t when I asked about it he said I could use navigation from my phone which is true. Then when asked about sound system I was told it was there premium system come to find out it wasn’t. More

Fantastic The service reps are wonderful; they keep you informed of what's going on. They are always professional and courteous. They give you an approximate The service reps are wonderful; they keep you informed of what's going on. They are always professional and courteous. They give you an approximate wait time and they are always pretty accurate. More

Amazing customer service Coastal Kia in Wilmington is AWESOME!! I worked with Kelvin, Tyler, and Mike. Buying a car can be a stressful experience but the whole crew was friend Coastal Kia in Wilmington is AWESOME!! I worked with Kelvin, Tyler, and Mike. Buying a car can be a stressful experience but the whole crew was friendly and actually made it fun! Thank you, guys, for working with me and getting me into my dream car! HIGHLY recommend this dealership!! More

Great experience! Kelvin was amazing. Kelvin was patient with us as we waited for reimbursement from a wreck; he answered all of our calls and found me my dream car!!! Kelvin was patient with us as we waited for reimbursement from a wreck; he answered all of our calls and found me my dream car!!! More