Coastal Kia - Service Center
Wilmington, NC
2,754 Reviews of Coastal Kia - Service Center
Maintenance Very nice people, and I bring my dog and everyone loves him. A few employees came and talked with people waiting and that helps distract us from waiti Very nice people, and I bring my dog and everyone loves him. A few employees came and talked with people waiting and that helps distract us from waiting. More
Job well done!! Tended to my car service quickly at my given appointment time!! Even gave me a voucher for my car wash, that I could use at later date, as I was in a Tended to my car service quickly at my given appointment time!! Even gave me a voucher for my car wash, that I could use at later date, as I was in a hurry. Great job!!! More
Very courteous and efficient Exceptional customer service kept scheduled appt 'performed services as explained . Work was done in the time frame given. Great car wash to top it of Exceptional customer service kept scheduled appt 'performed services as explained . Work was done in the time frame given. Great car wash to top it off More
My reason for this review I could not have had a better experience. Everyone was very helpful,courteous, and understanding Things were explained in detail the problems with m I could not have had a better experience. Everyone was very helpful,courteous, and understanding Things were explained in detail the problems with my vehicle. More
Oil Change When I arrived for my schedule oil change service Sam greeted me and has all the necessary preparations for my oil change. Check-in was very easy. Sa When I arrived for my schedule oil change service Sam greeted me and has all the necessary preparations for my oil change. Check-in was very easy. Sam was extremely friendly and efficient and made this a pleasant experience.. I will definitely return to coastal Kia for future service needs. More
This is my brother Darryl and this is my other brother Darry Okay, a little joke and suddenly I realize Sam probably won’t get the joke but Bob will. The point is, I feel like family and hey, I usually wait whil Okay, a little joke and suddenly I realize Sam probably won’t get the joke but Bob will. The point is, I feel like family and hey, I usually wait while they service my car and it’s not just me. Everyone is treated like family. The courtesy driver Kelly (s true asset and gold nugget) walks in and treats two ladies with the most genuine kindness and respect to deliver them to their destination then comes back and makes the rounds in the waiting area as if it’s his living room and he is the host! Top notch service and truly the best staff in the world. Sam is my go to and always walks out to greet me and walk me to my car! Bob is always got a smile and always both friendly and professional treated all as if old friends! So yes, it’s always a pleasure coming in, waiting and knowing all things will be done exactly to expectations but exceeds on all levels! In a word, ‘like family!’... More
Service Sam is always courteous and accommodating. He got my vehicle in and out faster than expected. The service department also washed my car for free. Sam is always courteous and accommodating. He got my vehicle in and out faster than expected. The service department also washed my car for free. More
Very efficient service Just relocated here from Pa., first time at Coastal KIA and service was easy to schedule, the supervisors were efficient, friendly and knew their vehi Just relocated here from Pa., first time at Coastal KIA and service was easy to schedule, the supervisors were efficient, friendly and knew their vehicles More
FIRST CLASS ALL THE WAY From the handshake as soon as you get out of your car to the handshake when you leave, service and staff and amenities are first class!! From the handshake as soon as you get out of your car to the handshake when you leave, service and staff and amenities are first class!! More
Took Care Of Everything Had an immediate car issue that needed a quick fix and they cook care of everything for me. Set my up with Enterprise for a rental, and got the car ta Had an immediate car issue that needed a quick fix and they cook care of everything for me. Set my up with Enterprise for a rental, and got the car taken care of in just a day. More