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Coastal Volkswagen - Service Center

Hanover, MA

4.6
764 Reviews
Call Service Center (781) 871-4600

764 Reviews of Coastal Volkswagen - Service Center

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April 22, 2024

Great customer service friendly helpful kept me informed about the repairs Helped to get a rental car for me. Smooth transaction More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Foulds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
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Apr 22, 2024 -

Coastal Volkswagen responded

Thank you Bernie, for sharing your feedback with our team at Coastal VW, We truly appreciate your business and look forward to seeing you again.

Helpful
April 20, 2024

Thinking an appointment was very easy. You automated system kept me up to date of the progress every step of the way. More

by mhousedr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Coastal Volkswagen responded

Thank you mhousedr, for taking your time to share your experience with our team at Coastal VW, We look forward to seeing your again in the future.

Helpful
April 04, 2024

I think I did this earlier but if not just want to be sure the entire team at Coastal VW was wonderful. Evan is our go to representative and he has always been forthcoming and trustful- which is why we h More

by djcumming50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Getzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Spellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Stenberg
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Apr 08, 2024 -

Coastal Volkswagen responded

Thank you djcumming50, We're glad you had a good experience working with Evan ,We count ourselves lucky to have such a loyal customer like you to share your feedback with us at Coastal VW, Enjoy your new car !!

Helpful
April 04, 2024

You’re always available whenever I call for an appointment and do things quickly and completely More

by Cameron
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Stenberg
Report | Print
Apr 08, 2024 -

Coastal Volkswagen responded

Thank you Cameron, for sharing your experience with our service team at Coastal VW. We appreciate your business.

Helpful
April 03, 2024

Fast, efficient, clean, friendly staff. What’s not to like? Coastal is the best dealership I have found on the south shore. More

by FINN2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Getzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Stenberg
Report | Print
Apr 08, 2024 -

Coastal Volkswagen responded

Thank you FINN2024, For sharing your experience with our team at Coastal VW, We truly appreciate your business and look forward to working with you again.

Helpful
March 30, 2024

Evan personable, down to earth, great communicator & helpful. Evan has gone above & beyond re: Tiguan info. More

by mmahoneypt
Recommend Dealer
Yes
Employees Worked With
Evan sales Joe Mgr Dave finance
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Apr 09, 2024 -

Coastal Volkswagen responded

Thank you mmahoneypt, For sharing your feedback with Evan and our sales team at Coastal VW, Enjoy your new Tiguan !!

Helpful
March 29, 2024

Service team were very helpful and waiting area was nice. Was surprised that my window washer wasn’t topped up on a service. More

by Phildgay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Report | Print
Apr 09, 2024 -

Coastal Volkswagen responded

Thank you Phildgay, for sharing your experience with our team at Coastal VW, and please feel free to stop by and have your windshield fluid topped off. We look forward to seeing you again.

Helpful
March 29, 2024

I had been to another dealership and thought I couldn't get the car I wanted, but Joe and Evan change that and made it work for me More

by gmm1952
Recommend Dealer
Yes
Employees Worked With
Evan and Joe
Report | Print
Apr 09, 2024 -

Coastal Volkswagen responded

Thank you gmm1952, for sharing your experience with our team at Coastal VW, We appreciate your business and look forward to working with you again. Enjoy your new car !!

Helpful
March 28, 2024

Evan was extremely helpful and knowledgable. He helped us make sure that we could walk away with the car we wanted. More

by cskolnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2024 -

Coastal Volkswagen responded

Thank you cskolnick, We appreciate you taking your time to share your experience with Evan and our team at Coastal VW.

Helpful
March 19, 2024

Johnny was most professional,knowledgeable and experienced regarding VW …cars in general and what is available. Price unbeatable by thousands! The nicest car I have ever driven! More

by info@sasultrachic.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Getzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Spellman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Foulds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz, Bruce Stenberg
Report | Print
Mar 19, 2024 -

Coastal Volkswagen responded

Thank you info@sasultrachic.com, for taking your time to share your positive feedback with our team at Coastal VW, We appreciate your business and look forward to seeing you again.

Helpful
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