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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
5,437 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 5,437 reviews

April 22, 2024

The service was very timely and good. I only had to wait least than an hour for the work to be done. More

by Willie Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahvon Sims
April 21, 2024

We had the pleasure to work with Jack Stricklin ,he was very knowledgeable and well spoken ,he also helped us setup all things on our new kia soul ,he even delivered it to our for free ,he really takes car More

by Timothylittle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for sharing your experience with us. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 21, 2024

Zack B was amazing. He did not xx me and was a great and knowledgeable salesman. I got my new kia. I highly recommend Zack. More

by Shavon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Ben
Apr 22, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Shavon, thank you for sharing your experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 21, 2024

They appear to hit 99%, but just lack the detail. Last time a bolt (or something) was left in the undercarriage cover; this time, the tires were rotated, but air pressure was not checked and equalize More

by dholan
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Apr 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Dholan, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

April 20, 2024

Service was good but I never received the video of the vehicle condition as the mechanic said he sent. I requested it from the service representative in the text. And 4 days later Nothing?? More

by kpena560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Mark was great from the beginning to the end. He showed and explained all the things that were needing maintenance soon. More

by OJDURAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for sharing your experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 18, 2024

Sheldon was awsome! !awesome!!! He was extremely helpful and knowledgeable. Would buy a vehicle from him agian. More

by joydepaolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

April 17, 2024

Kris was great and took care of all my needs. The service center was clean and the waiting room was inviting. More

by SCHRAMX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

April 17, 2024

It’s was easy and fast, they inform you and send videos is what I really like More

by minniepipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2024

Kris was very friendly and got me in earlier than my appointment time. Was helpful with knowing what to expect. More

by stacyvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

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