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Cochran INFINITI Monroeville

monroeville, PA

4.3
154 Reviews

4520 William Penn Highway Building 3

monroeville, PA

15146

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Showing 154 reviews

October 24, 2022

Easy to deal with, nice , understanding, reasonable and helpful. Good location, easy to get to More

by Floyd412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Proie service dept
Oct 26, 2022 -

Cochran INFINITI Monroeville responded

Thanks for the great review! We appreciate you choosing us and hope to work with you again.

October 18, 2022

Personnel were friendly and efficient. Waiting area was comfortable. All service was performed in the time predicted. More

by At Pete Beach restaurant
Recommend Dealer
Yes
Employees Worked With
Andrew Ryder
Oct 19, 2022 -

Cochran INFINITI Monroeville responded

Thanks! We appreciate you choosing us, and hope to work with you again.

October 14, 2022

Cocrhan Monroeville Maintainence sept is exceptional, keeps customers in the loop and has been very reliable. More

by Jfglyn2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry from the maintenance sept.
Oct 15, 2022 -

Cochran INFINITI Monroeville responded

Thanks for the great review! We appreciate the feedback and hope to work with you again.

September 24, 2022

Great Infiniti dealership to take care of your vehicle and you as their cared for customer. More

by eelo4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Ryder
Sep 25, 2022 -

Cochran INFINITI Monroeville responded

Thanks so much for choosing us! We appreciate the review. If there's anything we can do to earn 5 stars, please email us at feedback@cochran.com. Thanks again!

September 22, 2022

Staff was wonderful too work with, was true to their word. Would recommend them to others More

by Gbrant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 22, 2022 -

Cochran INFINITI Monroeville responded

Thanks so much! We appreciate it, and it's our pleasure to help. Enjoy your new car, and let us know if there's anything else we can do to assist!

August 13, 2022

Drop the car off on Monday for service on Tuesday. Did not get any feedback till Friday when it was ready for pick up. I left called several times to service. Keep leaving messages but jo one gets bac More

by lee_md
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina
Aug 15, 2022 -

Cochran INFINITI Monroeville responded

We apologize for the inconvenience and would like to improve your experience next time. Please email us at feedback@cochran.com with more information so that we can look into this in further detail.

August 12, 2022

Jerry was excellent. The phone and internet service is very, very poor and inaccurate. Only way to get proper help is to call jerry werner directly. More

by rwags
Customer Service
Recommend Dealer
Yes
Employees Worked With
jerry werner
Aug 13, 2022 -

Cochran INFINITI Monroeville responded

Hi rwags! We apologize for any inconvenience you may have had, but we're glad our team member, Jerry was able to help. We appreciate you choosing #1 Cochran and please let us know if you need anything in the future!

August 03, 2022

My overall expectations and experience was excellent as always. Last year and this year I had two consummate employees and I was extremely pleased with both of their professionalism and kindness. More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Werner
Aug 05, 2022 -

Cochran INFINITI Monroeville responded

Hi Jen! Thank you for the great review on our dealership. We appreciate you choosing #1 Cochran and we'd love to know what we could do to make your experience better. If you have a moment, please email us at feedback@cochran.com and we'd be happy to hear any suggestions. Thank you!

June 30, 2022

Service was very accommodating and helpful. Serviced our vehicle in a timely manner. Tina was very helpful and attentive. More

by Q56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina
Aug 13, 2022 -

Cochran INFINITI Monroeville responded

Thank you for the great review on our service department and team member, TIna. We appreciate you choosing #1 Cochran!

June 20, 2022

Service experience was great. Jerry was cordial and very informative. Fast and friendly service department. More

by electrag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Aug 13, 2022 -

Cochran INFINITI Monroeville responded

Thank you for the great review on our service department and team member, Jerry. We appreciate you choosing #1 Cochran and please let us know if you need anything in the future!

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