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Collierville Chrysler Dodge Jeep Ram

Collierville, TN

4.6
261 Reviews

393 South Byhalia Road

Collierville, TN

38017

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Showing 261 reviews

November 18, 2019

I have a 2019 Ram 1500 new body style and took it in for service to fix a water leak coming from the roof area. Chad Johnson is my service writer and determined that the shark fin antenna was loose and caus More

by tnsmokee
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
Nov 19, 2019 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback and 5-star rating!

November 15, 2019

Outstanding communication, timely workmanship & always available to offer suggestions should I need advice or options. Front-line employees have a “customer first” mentality & it’s much appreciated. More

by misterkru
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 18, 2019 -

Collierville Chrysler Dodge Jeep Ram responded

We really appreciate the great review and 5 star- rating!

November 15, 2019

Service Tech (Chad Johnson) that worked with me was extremely knowledgeable, friendly, and helpful. Reliable maintenance work. Always many customers in line, however, wait time not too long. More

by Chrisnbruno
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
Nov 18, 2019 -

Collierville Chrysler Dodge Jeep Ram responded

We truly appreciate the 5 star- rating and awesome feedback, Chris!

October 30, 2019

Thanks. Needed emergency service. Got the job done. Got job done in a few short hours on a Saturday. Good communication. Use them again. Thanks More

by Unk
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 18, 2019 -

Collierville Chrysler Dodge Jeep Ram responded

We appreciate this great feedback and 5 star- rating, Unk!

October 29, 2019

Excellent service. They were very friendly and helpful in terms of servicing my car needs. It, also, didn't take too long to get my car back. More

by Benny
Recommend Dealer
Yes
Employees Worked With
Chad
October 29, 2019

Friendly and knowledgeable service writers. Terrible mechanics. Performed warranty work on multiple issues I was having. Had missing or loose bolts and nuts on engine. More

by Richard
Recommend Dealer
No
Employees Worked With
Blake
September 10, 2019

Civic Purchase Brian Putt was an awesome salesman to work with. He immediately responded to texts and helped find my son a car that fit our needs (had been a two mo More

by gagecivic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Putt
August 29, 2019

The worst experience I've ever had honestly These workers are all basically mentally disabled because I managed to not talk to the service tech in real person and I had to go find my car in the More

by Cbayless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CHAD
May 07, 2019

Best Car Buying Experience Ever! This has by far been the best car buying experience I have had. C. J. Cooper is an amazing sales person. I highly recommend going to see her if you ar More

by C. Marino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
C. J. Jackson
May 14, 2019 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you so much for this great review! We are so glad to hear that CJ was able to take such great care of you. We are looking forward to helping you with all of your current and future vehicle needs. Thank you for your business and welcome to the Collierville family! - Doug N' Darryl

May 03, 2019

Going beyond to help - excellent service!!! I came in to the dealership service area on Wednesday, May 1. I had somehow dropped my house keys in a small hole in the console and could not retrie More

by Lynda-
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad & Blake
May 14, 2019 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Lynda, Thank you for taking the time to write us a review! Chad and Blake are both great guys! We know that a sudden need to visit the service department can be stressful. If we can fix the issue and relieve some of that stress in the process, we consider the day a success. Thanks for letting these guys know they are doing a great job. - Doug N Darryl

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