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Colonial Buick GMC of Watertown

4.9

255 Lifetime Reviews

66 Galen Street, Watertown, Massachusetts 02472
Call (888) 518-5431

255 Reviews of Colonial Buick GMC of Watertown

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July 13, 2018

"Excellent service "

- Brendan

I had already gone to another dealership and called colonial the next day and talked to Brian Mahan and explained the numbers I had and he crunched some numbers what they could do for me. Even though it wasn’t that much cheaper I didn’t feel pressured or hassled like the last place. Excellent customer service from Brian.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Mahan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Stempel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 13, 2018

"Very Helpful and friendly - no pressure place"

- kbelle

Brian was super helpful, very friendly, and did not pressure us at all to buy a car. He answered all of our questions, and was available via text to help even when he was not working.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Brian Mahan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 10, 2018

"Brian Mahan"

- Ro

He was truly helpful and put me in a wonderful Buick He took great care of me and my new car I would recommend this dealership

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Mahan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sam Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 30, 2018

"Great Buying Experience!"

- PeterM

I recently bought a new car from Brian Mahan. In my negotiations with both Brian and General Manager Paul Rowe, I was treated very fairly and courteously. It certainly was a pleasure to go through the details of our negotiations in a very straight forward process. I very highly recommend them both and Colonial Buick in general, especially the Service Department with Anthony.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Mahan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Stempel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paul Rowe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 25, 2018

"Easy buying/lease transaction"

- JohnRuggs

I called first thing in the morning and spoke to Brian. I knew what I wanted and it was in stock. Brian got me the truck I wanted for the price range I was in. Great experience!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Mahan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Stempel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sam Davis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 20, 2018

"Very easy. "

- N. Amaral

Knowledgable employees go a long way. Brian sat me down and went through the options of multiple vehicals available. turns out what i was looking for was right on site. Still wrapped in plastic. The best fathers day present I could've baught myself lol. He went through all the electronics, onstar, infotainment setup. Even setup the bluetooth on my phone for me. And the financing with Rich was a breeze. I left completely satisfied. I'd definitely buy from him again. Thanks Brian for a pleasant experience.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Mahan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Stempel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 12, 2018

"Simple and Painless"

- rb123

Brian is one of the best. He was polite, responsive and made the entire experience from test drive to drive away as simple and painless as it gets. I would go back to him for the next car.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Mahan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Stempel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 05, 2018

"ANTHONY"

- car tom

I LIKE TO TAKE THIS TIME TO THANK ANTHONY THE SERVICE MANAGER . HE TOOK THE TIME TO SHOW ME WANT I WAS DOING WRONG ON A PROBLEM I WAS HAVE ON JUNE 5 THANK YOU ANTHONY.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Mahan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 03, 2018

"Remembers Client"

- busdriver1

Brian Mahan sold us my truck last year. When I called to trade in my car for one with more room. He remembered me. He also helped me find the exact car that fit my budget. He didn't pressure me and was extremely patient. I will definitely recommend him to anyone looking to buy a car. It was wonderful to be remembered and treated with respect.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Mahan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 01, 2018

"Leasing Vehicle"

- viscom

Brian and his Team are great . Worked with My company on our Fleet Leasing to get it where i need it to be. Also there service Department is excellent.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Mahan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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