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Colonial Chevrolet

Acton, MA

4.7
1,342 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
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171 Great Road

Acton, MA

01720

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Showing 1,342 reviews

April 10, 2024

Great customer service from the Service Department. Always kept me informed. Pleasure working with them More

by KDOLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 07, 2024

Matt and Colonial went above and beyond to make sure I got the best deal. They helped find and organize all the paperwork I needed to get a tax credit on the plug in hybrid we purchased from them. They ev More

by pareduc8
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vin Bouchard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew and our team met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

April 06, 2024

i had a very easy experience from start to finish. I've purchased several Vehicles.all good More

by 314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : joe pells
Apr 07, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! John, Parrish, and Joe here at Colonial Chevrolet are glad to have you as a customer. John Woodland General Manager jwoodland@colonialchevrolet.com

April 06, 2024

This dealership has built a fantastic reputation because of the employees excellent and caring hard work. The technicians are highly trained and are sent to training often. The staff is friendly and will al More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lyra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Arsenault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

April 04, 2024

I bought a brand-new Chevrolet Tahoe Premier in December 2023 and noticed that the passenger side seat had a crease in the leather seat portion. I brought the vehicle in to have the leather seat replaced. More

by bob
Workmanship
Recommend Dealer
No
Employees Worked With
John Woodland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Toole
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Colonial Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 04, 2024

Great experiences. Needed inspection for Corvette. Bobby was extremely helpful on the phone, and provided me with convenient time to come to the dealership on a weeke More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lyra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bobby and the team met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

April 04, 2024

You guys did great. Very transparent and diligent. Pricing so reasonable compared with other dealers. More

by jrv10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lyra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

March 30, 2024

My 2020 Chevy Bolt EUV needed the battery swapped. They were about to get it back to me in just over a week with minimal hassle. More

by rachel52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Colonial Chevrolet responded

Rachel, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

March 30, 2024

Jim was easy to deal with and answered any questions that I had. Colonial was fair on my trade and new truck. More

by m.mitrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Colonial Chevrolet responded

Thank you! Jim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

March 28, 2024

Great experience with Colonial Chevrolet. From test drive through driving out of the lot with new car everything thing was professional, straightforward and efficient. Thank you More

by Podell70
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com