Colonial Honda of Dartmouth - Service Center
Dartmouth, MA
70 Reviews of Colonial Honda of Dartmouth - Service Center
Excellent customer service I bought a new HRV I 2016 and in the summer of 2017 I noticed a funny noise. It took a few visits to diagnose the problem and fix it, but Justin was I bought a new HRV I 2016 and in the summer of 2017 I noticed a funny noise. It took a few visits to diagnose the problem and fix it, but Justin was always patient and understanding of my concerns until we figured it out. It was repaired under Warranty, and I am very happy with my car as well as my choice of dealerships. My sales person, Barry Otto was with me every step of the way and always took time to sit and visit with me when he saw me in the waiting area. I can’t say enough good things about Barry and Justin! More
Service with a smile Just want to say thank you to Ric, Barry, Erin and all the other guys in service/Sales/ parts for always being there and helping myself and my family. Just want to say thank you to Ric, Barry, Erin and all the other guys in service/Sales/ parts for always being there and helping myself and my family. Love those Honda’s More
5 STAR SERVICE JUSTIN IS A TOP CUSTOMER SERVICE REPRESENTATIVE. VERY HELPFUL AND KNOWLEDGEABLE IN ALL ASPECTS. DOES HIS JOB VERY WELL AND GOES ABOVE AND BEYOND TO MA JUSTIN IS A TOP CUSTOMER SERVICE REPRESENTATIVE. VERY HELPFUL AND KNOWLEDGEABLE IN ALL ASPECTS. DOES HIS JOB VERY WELL AND GOES ABOVE AND BEYOND TO MAKE SURE YOU ARE 100% HAPPY WITH YOUR SERVICE. More
Horrible customer service Price was fair, but after the papers were signed all the problems began. I had several issues with the car that they still haven't resolved. I have a Price was fair, but after the papers were signed all the problems began. I had several issues with the car that they still haven't resolved. I have a 2015 and have been back for service 5 times in 2 weeks. My registration wasn't completed within the 7 day allotted time. Tony, the service manager was rude and condescending for Colonials wrongdoing. The finance guy was yelling and swearing from his office because I caught HIS error. He overcharged me and it took 3 weeks for them to cut me a check. The saleswoman was the only positive part. Never again will I go there. More
Tic makes you feel that you are his most important customer! Tic has been my service advisor at Barry Honda, Barry Nissan and now at Colonial Honda. I trust him to make my cars safe and reliable and to never rec Tic has been my service advisor at Barry Honda, Barry Nissan and now at Colonial Honda. I trust him to make my cars safe and reliable and to never recommend service that is not necessary. My last four Honda Accords have gone over 200,000 miles and were still going well when I traded them fir newer Accords. I credit Ric with that reliability. More
Excellent! Came to Colonial Honda just to get my car serviced and then out of curiosity I spoke with an employee by the name of Jason Lopes about my current leas Came to Colonial Honda just to get my car serviced and then out of curiosity I spoke with an employee by the name of Jason Lopes about my current lease. Jason then explain to me all of my options and which in the end result landed me in a new car. Incredibly helpful. I also spoke with the finance director Kevin Ward who helped me reach an incredible deal! Great experience! More
Ruined Car Seats We had our car towed to their service department to be inspected. We were very disappointed to see the leather seats were ruined while in their care. We had our car towed to their service department to be inspected. We were very disappointed to see the leather seats were ruined while in their care. It appears the windows were left down and rain filled up on the seats. We can only imagine that when it was discovered the service department did not clean up the water just closed the windows. My husband brought the ruin to the service departments attention and they said they would try to clean it. However, they have only left the seats feeling crusty. We are very disappointed in their care and are amazed that they think we would trust them to fix our car. Let alone pay them $3600 to do it. More
recall went in to get my car service, made an appointment in advance. service was outstanding someone helped me from beginning to end! everyone always smiled went in to get my car service, made an appointment in advance. service was outstanding someone helped me from beginning to end! everyone always smiled! only downside at time when i was there a blonde telling cashier women on her down time to file paper, her tone of voice speaking to other women was not polite. but other than that i enjoyed my visit. More
My go-to location for Honda parts I have several older Honda automobiles and am always able to locate the right part at the right price at Colonial Honda. I routinely have parts shippe I have several older Honda automobiles and am always able to locate the right part at the right price at Colonial Honda. I routinely have parts shipped to my home and the prices are still better than at any other Honda dealership around. Not only that, but they will also verify the part # against the vehicle VIN# to ensure an accurate fit. I highly recommend them! More
Honda S2000 Parts I have a Honda S2000 and sometimes have a hard time finding replacement parts. Colonial Honda has a great selection of parts and at prices that are e I have a Honda S2000 and sometimes have a hard time finding replacement parts. Colonial Honda has a great selection of parts and at prices that are equal to or better than I can find at other dealerships. More