Colonial Volkswagen of Westborough

Chris was very helpful to explain the entire buying process and very knowledgable of the differ car model options. The financing department was also very helpful and creditable. process and very knowledgable of the differ car model options. The financing department was also very helpful and creditable. More

I love this dealership and have referred multiple friends and family who were also very impressed and bought a vehicle as well. All of us have worked with Pierre Saliba and for as long as Pierre works at Col and family who were also very impressed and bought a vehicle as well. All of us have worked with Pierre Saliba and for as long as Pierre works at Colonial Volkswagen he is our salesman. Pierre is so welcoming and treats you like family. He works hard to find the vehicle you want and make sure you are happy with the experience and purchase. I have also been pleased with the financial services as they also work with you to come to a place of agreement and get the best loan possible. Some dealerships are so cold and treat you like a number. At Colonial Volkswagen the experience is just the opposite. I appreciate the service and I have come to really appreciate the quality and value of Volkswagen vehicles. More

We have now purchased two cars from Colonial Volkswagen in Westborough. The entire team (both Sales and Service) have been terrific to work with over the past two years. A special call out for Brendan Ch in Westborough. The entire team (both Sales and Service) have been terrific to work with over the past two years. A special call out for Brendan Chamberlin in Sales and Bill Carr in Service. Brendan is straightforward and does a great job understanding our needs and seeking value of us. I completely trust Bill (and the other Bills) and always appreciate their help. Bill Carr even went above and beyond to help me get something covered under our extended warranty. Kathryn, in Finance, is clear, thorough, and kind. All great traits to have! I strongly recommend Colonial Volkswagen of Westborough. More

I can honestly say that my car buying experience with Colonial VW and especially with Mike Lodowsky was the best I have ever had. The dealership is modern and clean. Interactions with everyone at C Colonial VW and especially with Mike Lodowsky was the best I have ever had. The dealership is modern and clean. Interactions with everyone at Colonial were professional and friendly. My time was never wasted. Each test drive visit had the vehicle waiting in front; clean and ready to go. Mike is an experienced VW sales consultant with a friendly and easy going style. He took the time to understand my needs. He knows the vehicles inside and out. He worked within Colonial's network of dealerships to find the right vehicle for me and my family. Negotiating and closing the deal was pleasant and quick. We got a great deal. Post sales, Mike took the time to slowly and clearly explain all of the great features in my new Passat. He stood outside in freezing rain to do so! I cannot say enough good things about Colonial, Mike, and all the staff. You must visit if in the market for a new VW! More

Second time purchasing a vehicle from this dealership and Second time purchasing a vehicle from this dealership and Pierre Saliba again, went above and beyond. Staff is great and I received excelent service Second time purchasing a vehicle from this dealership and Pierre Saliba again, went above and beyond. Staff is great and I received excelent service. I recommend them to all of my friends and family. Thank you Colonial VW More

I was shopping for a car. I stopped at colonial because it was closest to my home. I walked in and was greeted by Chris Tattrie. I explained what I was looking for, and mentioned the add I had seen for a it was closest to my home. I walked in and was greeted by Chris Tattrie. I explained what I was looking for, and mentioned the add I had seen for a lease car. He explained very simply explained that Colonial did not have that exact lease. As I got up to go, he asked if we could talk and we did. I realize that salesmen have parameters that they have to work within but they do have latitude. We talked, no pressure, and arrived at a car I liked and a situation that he could live with. As a good salesmen should do, he explained the next model up from the "Jetta S". Understanding that I had a budget figure in mind, and that I was not interested, he quickly came back to the original request. Chris showed me around the dealership, and introduced me to key people, that I might have need to be in contact with. We visited Service and then went to the finance office where I met Kathryn. Good people. As indicated in the above survey, all the "dots" i have placed in the correct spot. But "dots," do not reflect the feeling you get from people. I hope this goes beyond those dots. More

We shopped for various new mid size sedans. VW Passat was the best. We found out of all the VW dealerships in the central mass area that Colonial had the best price and service. Chris Tattrie was cut was the best. We found out of all the VW dealerships in the central mass area that Colonial had the best price and service. Chris Tattrie was cut to the chase, No bickering and got us the best price. Chris expedited the Paper work quickly. When picking up the car, Chris was very knowledgeable instructing us to the features. Very good salesman, highly recommended. More

I have been a customer of Colonial Volkswagen for many years. The lease on my 2011 Jetta was due to end at the end of December, 2013.I was considering purchasing the Jetta but decided to speak with Tim Ba years. The lease on my 2011 Jetta was due to end at the end of December, 2013.I was considering purchasing the Jetta but decided to speak with Tim Barnes about the idea of leasing a new Passat. I had leased a Passat in the past.We took a test drive and Tim described the features of the car.The car seemed just right for me. I told Tim I wanted to keep my lease payment under $300.00 and I did not want to pay anything up front. The Jetta was in excellent condition with low mileage.The Jetta was inspected. Tim offered to buy the Jetta,to include my last remaining lease payment.My monthly lease payment would be under $300.00. All things considered, I was pleased with the outcome. The paperwork was completed later in the day and I drove off with my new Passat that evening. Needless to say Tim was friendly and courteous throughout our discussion.He answered all my questions to my complete satisfaction. I should also mention Bill Mcgrath and Bill Fallon in the Service Department have always provided me with excellent service.My experience at Colonial Volkswagen has been nothing but the best for many years. More

Pierre Saliba was very professional, and helpful. I have been leasing cars at Colonial VW for many years and always satisfied. Pierre also follows up to make sure I'm satisfied after the car was delivered. been leasing cars at Colonial VW for many years and always satisfied. Pierre also follows up to make sure I'm satisfied after the car was delivered. More

I needed a car desperately, and these guys delivered! I would have liked to have looked at older models so it wouldn't be so expensive, but I am clueless when it comes to car shopping so thankfully David a would have liked to have looked at older models so it wouldn't be so expensive, but I am clueless when it comes to car shopping so thankfully David and my Dad were helpful to get me what i needed. I miss all the features from my older car, but the basic 2014 Jetta S that I got is a dream! I just wish that there was cruise control and the mileage was a little better as I was used to the mileage of a TDI. All and all, great service, and I have no regrets to staying loyal to Volkswagon! More