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Columbiana Buick Cadillac Chevrolet

Columbiana, OH

4.0
294 Reviews

21 E Railroad St

Columbiana, OH

44408

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Showing 294 reviews

February 21, 2024

Advertise financing for 99 percent of customers only to pull credit from the same financial companies that every dealer does was denied credit basically nothing special in financing same as all the rest. More

by Joy126342
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance
February 06, 2023

I was able to find the Acadia I was looking for at a fair price. As for trade we were taken advantage of from the start. An offer of $7000 on our 1015 forester knowing fair trade value was $10000 Treavor ins More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trevor
Feb 08, 2023 -

Columbiana Buick Cadillac Chevrolet responded

Hello John, It is very unfortunate that you feel this way. If your Subaru did not have a crack in the rear bumber, a leather tear on the driver seat, or rust on the liftgate then it would have been worth a lot more. It also needed brakes, an alignment and a new battery. We took into considertation the bodywork and rip in the seat on the appraisal. We did not know anything about the brakes, battery and alignment until after we took it on trade and had a chance to service it. Also, just because a dealership has an asking price doesn't always mean they get what they are asking. In closing, no one in this organization pressured you to take the deal we offered. You left here with smiles on your faces and even posed for a picture in front of your new car. Generally that means you were treated fair and with respect. Please give us a call if you would like to discuss this in length.

Feb 08, 2023 -

John responded

I refuse to get into a contest with you As I would be no match for you. Even with the repairs you listed normal wear for a 2015. It was well kept and serviced. Bottom line is I stand by the review as you still stand to almost double your money on my vehicle.

November 22, 2022

Purchased a New Escalade this week from Columbiana Cadillac. Very professional process. A++ all around, couldn't ask for any better. Great staff and management. Dealers with integrity are hard to find More

by Just an average Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine
May 24, 2022

Purchased a preowned Buick Encore on 5/20/22. Great service from Kenny DeSantis. Did not rush our decision. More than willing to discuss any vehicle we thought we might be interested in. More

by slcorb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeSantis,Kenny
May 02, 2022

I had my truck in for an oil change and tire rotation on 4/27/22 and I was completely satisfied with the work. I didn't have to wait long and when they called me back, I was pleasantly surprised that they w More

by Pogodog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
December 07, 2021

Not to be trusted. The birthplace and proving grounds of "the proverbial used car salesman". Integrity, good faith, fair play are not in their vocabulary. We reached an agreement on a car and trade, I had More

by kd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor
Dec 08, 2021 -

Columbiana Buick Cadillac Chevrolet responded

Thank you for your review. We have tried to reach out multiple times with no response from you. Please call Alex Pitinii at 330-482-3331.

Dec 08, 2021 -

kd responded

Email me. I prefer everything be kept in writing. How have you "reached out"? I have never heard from you. You have my email address, thanks.

July 30, 2021

Took my 2017 ats in for oil change this morning. Asked salesman what you would pay for me to buy my car back from me. I received a letter stating you were interested since I had very low mileage and car w More

by jb22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know name
July 02, 2021

ABSOLUTELY THE BEST CAR BUYING EXPERIENCE EVER!!! trust me..if you're in the market stop here and see TREVOR BAULO! I never felt so good buying a car. It felt like he made sure I was comfortable, explaine More

by GOseeTREVOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Baulo
January 18, 2021

We really enjoyed Wayne as our dealer. He is very patient, kind, and will go over your new vehicle in detail, so no questions are left unanswered. Thank you Wayne. More

by cmlymber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery
January 18, 2021

Wayne is a very personable,knowledgeable and thorough Sales professional. He was a tremendous help in making this deal happen. Thanks Wayne we appreciate it!! More

by pete.mohl
Recommend Dealer
Yes
Employees Worked With
Wayne Ulery
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