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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,916 Reviews

1,916 Reviews of Concordville Subaru - Service Center

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June 05, 2021

The employees were very friendly, professional and they answered your questions. They explained what they repaired and what was needed to be repaired and the cost. They were very quick and were very organi More

by PNK1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Zach Catrambone
Jun 07, 2021 -

Concordville Subaru responded

Hi, thank you for taking the time to let us know how we did. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 05, 2021

Always polite and timely. Everyone who works here is friendly and helpful. I left another dealership to come here. They are all amazing. And the people who answer the phone are great as well More

by purcelllea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Jun 07, 2021 -

Concordville Subaru responded

Thank you for the 5-star rating, purcelllea! We look forward to seeing you at Concordville Subaru again soon!

June 05, 2021

You are fortunate to have Melissa working as. an account representative in your service department. She coordinated our repair professionally and without worry. Thank you More

by michaelmfierro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Concordville Subaru responded

Thank you for that great review! If there's anything else that we can do for you, just let us know! We hope to work with you again in the future, michaelmfierro!

June 05, 2021

Extremely friendly dealership I have bought 5 cars from them. I really appreciate the team (Melissa) and especially my mechanic Chris who always is helpful. Thanks More

by CARSINTHOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa was very helpful
Jun 07, 2021 -

Concordville Subaru responded

Thank you for the 5 star review! We appreciate your business and hope to work with you again in the future!

June 04, 2021

Very happy car do done when promised what else can I say very very very happy people helped me in and out of car felt like a queen. I would come back More

by Jmccleary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Thornton
Jun 07, 2021 -

Concordville Subaru responded

Hi, thank you for your high star rating. We hope you continue to choose us for all your automotive needs! Take care!

June 04, 2021

Concordville Subaru is great to work with. The people there are very knowledgeable and friendly. The waiting area is very nice and open, and is very user-friendly for plugging in. The waiter time was ver More

by ewdietz55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't catch the name of him but it will be on record.
Jun 07, 2021 -

Concordville Subaru responded

ewdietz55, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 04, 2021

I have recently bought my first Subaru this year. My initial impression is extremely positive with the service department so far. They are very nice, knowledgeable and efficient. More

by ROMARA220
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jun 07, 2021 -

Concordville Subaru responded

ROMARA220, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2021

Timely appointment. Promptly checked in. Reasonable wait time in a comfortable and safe area. Vehicle returned clean, and parked where it was convenient for me. More

by FREDWORLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Concordville Subaru responded

Hi, thank you for your 5 star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!

June 04, 2021

Nice staff, very courteous and keeps you updated. Helped me find a less expensive alternative for one of my autos windshields and the texts were appreciated More

by LORILOZADA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jun 07, 2021 -

Concordville Subaru responded

We greatly appreciate your feedback and thank you for choosing Concordville Subaru.

June 03, 2021

I travel to Concordville Subaru from Lewes, De for my car’s maintenance service because I get friendly, kind, honest, competent service. It is well worth the drive, passing other facilities on the way th More

by monika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not really sure of names. All five star, Ken Cooper
Jun 04, 2021 -

Concordville Subaru responded

Thank you for your kind review, Monika. We are so appreciative of you taking the drive to work with us, and we look forward to your next visit to Concordville Subaru!

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