I normally would rate my experience as one star but the service has been suitable in the past. I encountered the rudest service care person in the history of Nissan. After stringing me along for a repair that went from a new sensor to a rodent chewed up your wiring and you may need a $1700 part, each time I am helping their technicians who are never there at 8am or after 5p, get trained on how to fix cars, she did not want to release my car after I specifically noted on 2nd visit I was leaving town. Everyone makes mistakes but the way this woman handled this customer and hung up the phone while I was talking about the time and costs to my job to keep coming back and forth. Dear Conicelli choose your care service reps more wisely, because of how this woman talked to me like my time does not matter, never will I entrust you with my 2018 Rogue again.