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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Employees
Reviews
Vehicles
4.5
1,073 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,073 reviews

December 18, 2022

Great. Light. Bright. Very professional staff. Very efficient. Very friendly. Very clean. Great coffee. Thank you! More

by Dallenan
Recommend Dealer
Yes
Employees Worked With
Andrew Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mignosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Eldredge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Sullivan
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Dec 18, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Copeland Chevrolet Hyannis to be a positive one. Please don't hesitate to reach out if you need anything else. Bryan Scarpellini Managing Partner

Helpful
December 17, 2022

Was a great experience for getting my first service and recall on 3rd seat belt inspection More

by STOLTZGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2022 -

Copeland Chevrolet Hyannis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Bryan Scarpellini Managing Partner

Helpful
December 17, 2022

Customer service was great and easy to work with. Schedule could be better but overall they’re great. More

by mbocchicchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2022 -

Copeland Chevrolet Hyannis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Copeland Chevrolet Hyannis! Bryan Scarpellini Managing Partner

Helpful
December 11, 2022

$168 for an oil change ridiculous. Never check tire pressure poor. Will not see me again. More

by Moedgop24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hephzibah Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. I'm sorry to hear that we left you with the impression that we are not competitively priced. We regularly shop our competitors to ensure that our pricing is in line despite using higher quality parts and factory trained technicians. Please feel free to reach out if you'd like for us to share our findings and we can have someone adjust your tire pressures as necessary. Look forward to connecting at your convenience. Bryan Scarpellini - Managing Partner Bryan@countoncopeland.com

Dec 14, 2022 -

Moedgop24 responded

Higher quality parts what is joke you gave me regular oil not synthetic and I found three other companies just now for a much lower price so how can you say you’re competitive I was looking at the red tomorrow in the show room for 38,000 what is going to make a deal but I guess I’ll go somewhere else

Helpful
December 06, 2022

Greg R was helpful & a pleasure to work with. I highly recommend working with him! More

by capedressage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Remedis
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Dec 07, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Greg can do to assist you, please do not hesitate to let us know. We are always happy to help! Bryan Scarpellini Managing Partner

Helpful
December 05, 2022

Very friendly and helpful staff, got my truck fixed extremely fast would recommend this dealership to anyone who owns and chevy More

by Geoffreyreilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Scarpellini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your business and this review, Geoffrey. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Bryan Scarpellini Managing Partner

Helpful
December 04, 2022

Best experience so far since I started leasing cars a few years ago. Ben Whitney made the process easier and painless. He was very professional, helpful, answered me promptly when I had questions and had a p More

by ASPALITES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Sullivan
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Dec 05, 2022 -

Copeland Chevrolet Hyannis responded

Thank you so much for choosing Copeland Chevrolet Hyannis! Congrats on your new purchase, and let us know if we can be of any more assistance! Bryan Scarpellini Managing Partner

Helpful
December 03, 2022

Got my vehicle right in and evaluated by that afternoon without an appointment. Truck was in “limp mode” due to a DEF issue. Dropped it off on Wednesday before thanksgiving and had it back Monday morning. More

by SYDNEYBO77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2022 -

Copeland Chevrolet Hyannis responded

Thanks for sharing your thoughts about your experience with Copeland Chevrolet Hyannis. We are happy that we could help. We appreciate your business and hope to see you again soon! Bryan Scarpellini Managing Partner

Helpful
December 02, 2022

Too bad to trucks the last time my truck stay 30 days to fix a little problem More

by DILMARGARETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Scarpellini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Colby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hephzibah Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Copeland Chevrolet Hyannis responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Bryan Scarpellini Managing Partner

Helpful
December 02, 2022

Did not want to meet me halfway on anything. Would not even accept a down payment to hold it for 2 days while I sold my car to Carvana. More

by Mmbsr
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Nick Grille
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

Copeland Chevrolet Hyannis responded

Thank you for your feedback. We apologize that this experience was not up to what customers have obviously come to expect from their shopping experience with us. Please feel free to reach out so that I can get some further information on your interaction at your convenience. Bryan Scarpellini - Managing Partner Bryan@countoncopeland.com 508-534-2214

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