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Copeland Subaru Hyannis
Hyannis, MA
1,008 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,008 reviews
Verified Customer
Helpful May 12, 2022
I have written of my previous excellent experience for this establishment. The mew management and ownership is making a true effort to make owning a Subaru a good experience. I brought me car back, as req this establishment. The mew management and ownership is making a true effort to make owning a Subaru a good experience. I brought me car back, as requested, after 1 000 miles to check a suspected oil leak. The found it and gave me a loaner car for a eeek as they completed that work and requested securing of anther issue. The leak was under complete warranty reven after 6 years and just a few days to end of warranty period. It feels like a brand new car! Kathleen Lockyer More
by Klockyer
Employees Worked With
Essence was very helpful in both visits , Everton Gouveia
May 12, 2022
The wirkers are attentive and respectful. Very helpful in answering my questions. Quick to help me out with my care issues. Very helpful in answering my questions. Quick to help me out with my care issues. More
by derry36
Employees Worked With
May 12, 2022
On time did inspection promptly were polite and helpful with my questions Triston was the best!! Thank you 😊 with my questions Triston was the best!! Thank you 😊 More
by pshare
May 11, 2022
Person was very pleasant and the service dept took care of my problem. I will come again of my problem. I will come again More
by dlynch7300
May 11, 2022
Tristan, Erica, and the rest of the Copeland Subaru Service team constantly come through for me when I need service for my Forester! Tristan has been so knowledgeable and thorough explaining everything Service team constantly come through for me when I need service for my Forester! Tristan has been so knowledgeable and thorough explaining everything I needed to know about the work needed on my car, and being so patient with me! The everyone I have worked with on the team is always so polite and they have consistent and predictable communication at every step of the servicing process! I never worry when my car is at Copeland, and I appreciate the ease of scheduling and drop off/pickup! Thank you for taking great care of me! More
by LA.GUIMOND
Employees Worked With
Tristan (5 stars!), Erica (5 stars!), Everton Gouveia, Thomas McCarthy
May 11, 2022
From the reception to the pick up everyone was Very polite, and professional. Correspondence was terrific! My car is running smoothly:-) polite, and professional. Correspondence was terrific! My car is running smoothly:-) More
by Joyce Noonan
May 10, 2022
Absolutely thrilled with my experience of purchasing my used Outback Touring. Fast efficient service from both George and Brittney. used Outback Touring. Fast efficient service from both George and Brittney. More
by kbarnholtz
