Cortese Chrysler Jeep Dodge RAM Mitsubishi
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,889 reviews
Great leasing experience Great experience working with Samantha Cortese! I will recommend Samantha and Cortese Dodge to all of my friends and anyone who reads this. Thanks Aga Great experience working with Samantha Cortese! I will recommend Samantha and Cortese Dodge to all of my friends and anyone who reads this. Thanks Again Samantha! More
Bad Experience I wasn't happy about the outcome of the new lease car, paper work wise. First one I drove the new car home realizing the next day it wasn't registered I wasn't happy about the outcome of the new lease car, paper work wise. First one I drove the new car home realizing the next day it wasn't registered in my car insurance due to your error giving them wrong vin # of my car. Then you called me to call my insurance agent to fix it? It's not my job to do that. Second you took $150 for title and registration which is acceptable, but do not show in the paper work the break down of how much exactly they are. You only put N/A to all. I am just very dis appointed how you handle the insurance part of it. Nothing showed and enter in my insurance company about the new car. I leased. You did not give me the insurance card either upon leaving and taking the new car home. Luckily I didn't get an accident that night on the way home. Therefore I am giving you guys poor customer service. More
Fast and complete job. The service is always excellent and always a frendly staff. They have a very comfortable waiting area and free wifi as well . Keep up the good work. The service is always excellent and always a frendly staff. They have a very comfortable waiting area and free wifi as well . Keep up the good work. More
Great experience Anna did an amazing job helping me through the whole process. She worked real hard to get me the best deal possible, and she was able to get me what I Anna did an amazing job helping me through the whole process. She worked real hard to get me the best deal possible, and she was able to get me what I wanted in the budget I was looking for. Thank you so much! More
Understanding and available Bought a vehicle for a business account. Samantha did an excellent job finding the right vehicle specifications for us! The transition was smooth an Bought a vehicle for a business account. Samantha did an excellent job finding the right vehicle specifications for us! The transition was smooth and they had no problem dealing with the many departments that have their hands in purchasing a new vehicle. More
I was NOT easy to deal with I dislike salespeople and the ENTIRE care buying experience. My sales person was Samantha Cortese. She has helped change my feelings torward salespeop I dislike salespeople and the ENTIRE care buying experience. My sales person was Samantha Cortese. She has helped change my feelings torward salespeople. She LISTENED & addressed EVERY concern and objection I presented. I was unsure how much I would have to pay for insurance on the Jeep Cherokee I was thinking about leasing. Samantha suggested we call and get a quote. We called and got the monthly quote and we closed the deal with me leasing, a 2018 Jeep Cherokee paying less than $400; insurance and car payment. I also became really upset and walked out of the dealership. Samantha came after me and talked me through the details and gave me more than we had even discussed. She heard my heart, my fears and frustration. She helped me not walk away and for that, I am thankful. Thanks Samantha! :) Also, I would like to say Dave Hilner graciously excepted my apology after I'de become unyielding and no longer wanted to be reasoned with. Thanks for your professionalism, I would have NOT dealt with me, but you did. More
Great Experience at Cortese! My experience of recently buying a Jeep Wrangler at Cortese was great! They have tons of vehicles to look at and test drive. I worked with Dylan Scor My experience of recently buying a Jeep Wrangler at Cortese was great! They have tons of vehicles to look at and test drive. I worked with Dylan Scorsone, Dan O’Brien, and Dave Hilner. These guys were friendly and efficient, answered all of my questions, and created an easy experience with no pressure. I would definitely recommend Cortese as well as Dylan, Dan, and Dave to anyone! I am very happy with my Jeep as well as my experience at Cortese! More
Leasing my Jeep Compass Very Professional. I was not sure if I wanted to lease or buy and Rick put together what is would cost to buy and lease which made me feel comfortabl Very Professional. I was not sure if I wanted to lease or buy and Rick put together what is would cost to buy and lease which made me feel comfortable. More
Service for my Jeep Cherokee It was very easy to schedule service for my vehicle. Cortese was able to accommodate me on a Saturday, which is very convenient for me. I arrived and It was very easy to schedule service for my vehicle. Cortese was able to accommodate me on a Saturday, which is very convenient for me. I arrived and Brian got me checked in right away. It was a busy day for the dealership, but they completed my oil change and tire rotation in the time frame they slated. Very pleased with the professional staff and the cleanliness of the facility. More
Great Experience Dan O'Brien and Anna Morretti always take great care of me. This is the 3rd car I have bought from Cortese and do not anticipate ever going to another Dan O'Brien and Anna Morretti always take great care of me. This is the 3rd car I have bought from Cortese and do not anticipate ever going to another dealership. 5 stars all around. More