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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,037 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,037 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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May 21, 2020
I would not recommend service department. I have taken my Jeep there numerous times due to engine light being on and they did not know what to do to fix it. My light is still on. My experience with an engine Jeep there numerous times due to engine light being on and they did not know what to do to fix it. My light is still on. My experience with an engine light being on you diagnose and fix More
by We_r_the_harris
Employees Worked With
Helpful May 20, 2020
Cortese was great for my recent service appointment. They were able to fix an issue that another dealer was unable/unwilling to two other times. They performed the work quickly and the communication f They were able to fix an issue that another dealer was unable/unwilling to two other times. They performed the work quickly and the communication from the service manager was very good. More
by dudleybm
Employees Worked With
Nick Guidice - service
May 19, 2020
Outstanding service, professional staff, Great service. Staff is professional! Would recommend service to all. They go over and beyond helping with any problem . They are so kind and pat Great service. Staff is professional! Would recommend service to all. They go over and beyond helping with any problem . They are so kind and patient. Keep up the good work. More
by bentley0105
Verified CustomerEmployees Worked With
Other Employees :
Jordan Burnette
May 12, 2020
Terrible and Unknowledgeable service techs. I will no longer buy or get my vehicle serviced at cortese. It was a Really bad experience all the way around longer buy or get my vehicle serviced at cortese. It was a Really bad experience all the way around More
by jlvallese
Employees Worked With
May 11, 2020
Service did not want to hear me what I had to say. After I returned for service that front end was pulling to the right. They replaced a part that was bent.I drove down the road and the car now pulls t After I returned for service that front end was pulling to the right. They replaced a part that was bent.I drove down the road and the car now pulls to the left.I returned to the service and was told it was the road I did not know what I was speaking about.I will never return to this shop again for any thing.I was made to feel like a I do not know any thing.The car still pulls to the left and I will not return after the way I was talked to .Rick Riolo was a very nice man on the sale of the car thank you but I have not one thing to say about the service center. More
by kostertag001
Employees Worked With
May 10, 2020
Wanted to give no stars they are awesome when u buy your new investment once you sign you will see this is one of the worst rip offs you will meet. new investment once you sign you will see this is one of the worst rip offs you will meet. More
by mcgregorwknc
Employees Worked With
The guys that when u bring in your car that don’t say anything till it’s done or charge u to check something scam
April 29, 2020
Service was performed quickly and safely. During this Pandemic I felt everyone acted in a safe and responsible manner. I was able to wait for the service in a clean environment. Thank you. During this Pandemic I felt everyone acted in a safe and responsible manner. I was able to wait for the service in a clean environment. Thank you. More
by lib46us
Employees Worked With
Brian Mitchell, Mark ?
April 26, 2020
I took my car in for a recall issue. They changed my soul and rotated my tires without asking me first. My oil did not need changed and rotated my tires without asking me first. My oil did not need changed More
by Chaneyte
Employees Worked With
April 25, 2020
The vehicle came out after been fixed worst than when we took it to the dealership to get fixed it. It making a noise that we are afraid to drive it. took it to the dealership to get fixed it. It making a noise that we are afraid to drive it. More
by joeniacantre
April 24, 2020
Very satisfied Brian in service and Dan provided excellent service during my recent visit for service. i purchased my vehicle from Anna Moretti who was great as my Brian in service and Dan provided excellent service during my recent visit for service. i purchased my vehicle from Anna Moretti who was great as my salesperson More
by atuck-id
