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Cortese Ford Lincoln

Rochester, NY

4.6
2,220 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,220 reviews

February 24, 2022

I was worried it would be a long process, but they finished in less than a day! More

by Jess816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hawes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2022

Fast and great service as always. not much more to say but i need to get the word count up More

by boblewandowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren (Service)
February 22, 2022

Was very please with the service I received. Having been at a previous dealership it was refreshing to be treated so well More

by DAROBINSON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Osier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2022

Repair and collision shop either don't care or are not properly trained to fix vehicles correctly the first time! My car has been there for days while they try to figure out how to reprogram the headlight More

by delplato99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2022

The service was above and beyond expectations. Everyone was friendly and accommodating. Fair prices on used cars More

by Joe.bochiechio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cavallario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Spofford, Makayla Buscemi
February 17, 2022

Great staff and efficient service every time I bring my car in for scheduled maintenance. More

by lrichx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2022

Sales person David Vito was exceptional! We actually had a great time and experience. I would and will recommend Cortese auto group to anyone! More

by dma1358
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whaling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vito, David Eichelberger
February 14, 2022

Service was not up to previous standards as mechanic didn't complete or meet all my car needs More

by sboone50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rhodes
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2022

Disappointed with the experience. Even when they reached out nothing was resolved. Waste of time. Probably never buy another vehicle from them again nothing but issues since I got my More

by s9r3b.sb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Sneddon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hawes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Cortese
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Cortese Ford Lincoln responded

I am sorry to see that you did not have a good experience. Please give me a call at your earliest convenience. Samantha Cortese 585-277-3214

February 12, 2022

They did a great job in finding my pin hole leak in one of my truck radiator hoses. They were able to repair with a new hose and had my vehicle back to me by the end of the day as promised. Darren is great More

by RBATTISTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren VanOrden
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