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Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO

Cortland, NY

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285 Reviews

3878 West Road

Cortland, NY

13045

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Showing 285 reviews

January 18, 2024

Great car buying experience! Big Thanks to Jake L. And the team. We love our Cherokee. More

by Eckermannb
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Lyman
August 13, 2022

No hassle or pressure in looking to buy a vehicle. Very friendly staff and helpful with my search. More

by t.schamel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callum Jones
June 22, 2022

Worst double talking dealership I've ever delt with. Don't do business here. You will get screwed. More

by dmenhen33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales boy Dev., Scott Browne, Justin O'Connor, Sam Vanbuskirk, Laura Morehosue, Callum Jones
Jun 22, 2022 -

Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO responded

We are so sorry you had a bad experience. As per our conversation on the phone, unfortunately the warranty you purchased had expired and the repair would not be covered by your warranty or the dealership. If there was still an active warranty, we would have been happy to fix the vehicle and have the costs covered by your warranty. As with any product you buy, it is not the dealership's responsibility to fix your vehicle for free forever. Matt Colvin Sales Manager 607-753-3352

June 09, 2022

I took my 2019 Dodge Ram there for a lifter noise. Took a month to get parts. Then I had a buck of off road lights that they cut and put back together and nothing works now. It did when it went in to More

by Cfs5579
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Vanbuskirk
September 15, 2021

Great experience with Cortland Ram. Laura was very helpful and nice. I would recommend this dealer to everyone. More

by gulicktj14
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Morehosue
August 09, 2021

When they said it couldn't be done, Callum got it done, very friendly and went out of his way to get us in this truck! Thanks!! More

by 7xcmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin O'Connor, Callum Jones
July 12, 2021

Truly don’t care about customers or working with them to find cars they can afford and love. Highly recommend going anywhere EXCEPT Chrysler. They are unprofessional and thrive on masculine toxicity More

by Morgan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devon Tuttle, Matt Colvin
June 28, 2021

I saw the 2013 van on the website on a Sunday and called Monday morning. I spoke with a sales representative, Devon Tuttle, who said the van was not at the Cortland location. He said that as soon as the van More

by Bmacneill2088
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Tuttle
June 27, 2021

Very friendly.Every thing with paper work done on time when i was ready to pick up my Jeep up.Devon was very helpful with picking out my Jeep. More

by trumpet73man
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Tuttle
June 27, 2021

We are returning customers with the 2021 Ram 1500 Classic being the second new vehicle and our first lease. This time we utilized the online service to set up a test drive. We were treated professionally bo More

by tjsanford349
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Robinson, Internet Sales Coordinator, Devon Tuttle
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