Coulter INFINITI

Sierra is very knowledgeable when it comes to the service department— she quickly was able to help me book an upcoming appointment, and always is so eager to help her customers! 12/10 highly recommend seeing department— she quickly was able to help me book an upcoming appointment, and always is so eager to help her customers! 12/10 highly recommend seeing Sierra! More

I found the car on Auto Trader and contacted them. I worked with Margo and she is really nice to work with. She took care of what I needed to do and helped me through the whole process. As for th I worked with Margo and she is really nice to work with. She took care of what I needed to do and helped me through the whole process. As for the car. It was a used car and there was some issues but Coulter Infiniti took care of what I needed. They gave me a loaner and also dropped my car off after it was done. Thanks to Spencer the service director for taking care of things. More

I feel they overcharge for service, at least as compared to other service centers. I was told two air filters needed to be replaced and they were charging $120. Similar air filters can be purchased for un to other service centers. I was told two air filters needed to be replaced and they were charging $120. Similar air filters can be purchased for under $20, even the official Infiniti parts are less than $25 each. I was quoted $50 each for two, and $20 labor. I probably shouldn't have blamed the tech, so I changed my rating for him. He did get back to me right away when I had questions. More

I purchase a car and part of the reason is because of the service department. It is important because My service representative (Scott) has always been a great communicator to me concerning my car and it’ service department. It is important because My service representative (Scott) has always been a great communicator to me concerning my car and it’s necessary maintenance. More

My experience with the service dept was great. . Serina was pleasant and addressed my concerns. They got me in and out. I will definitely go back again.. . Serina was pleasant and addressed my concerns. They got me in and out. I will definitely go back again.. More

I have always been happy with Coulter Infinity since I first purchased my car there. I was out of the country and the entire transaction was done over the phone. I picked up the car a couple of months la first purchased my car there. I was out of the country and the entire transaction was done over the phone. I picked up the car a couple of months later when I returned home. It now has 40000 miles on it and all the service has been done there. I have been very satisfied with all my service visits. More

As a longtime Cadillac customer I had very high expectations for my new Infinity! Coulter Infinity exceeded my expectations. My service visit was very quick. Toby and Margo were both awesome! expectations for my new Infinity! Coulter Infinity exceeded my expectations. My service visit was very quick. Toby and Margo were both awesome! More

I’ve worked with my particular service consultant for almost 10 years. (Scott Shaffer) He provides good explanations of any car issues & goes out of his way to assist the customer every time. That is the almost 10 years. (Scott Shaffer) He provides good explanations of any car issues & goes out of his way to assist the customer every time. That is the reason I keep returning to Coulter Infiniti. More

Mike Rios is the best. Fast and professional service. Technician cared about repairs to vehicle. Fast and professional service. Technician cared about repairs to vehicle. More

Great service and friendly knowledgeable staff. I am very satisfied with the my car is serviced. 13 years old and runs flawlessly after 130K miles. I am very satisfied with the my car is serviced. 13 years old and runs flawlessly after 130K miles. More