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Coulter Nissan

Surprise, AZ

4.8
480 Reviews
Coulter Nissan is proud to belong to the Coulter family of dealerships, selling and servicing cars, trucks and SUV’s in the valley since 1923. Whether its new or pre-owned in your future, you'll find what you're looking for at Coulter Nissan! Description As a West Valley Nissan Nissan dealer, Coulter Nissan provides you with high-performing Nissan vehicles designed to thrill and inspire you. Now located in Surprise, Arizona, we're also a leading Phoenix Nissan dealer. We have been serving the central Arizona area for over 40+ years including Avondale, Scottsdale, Peoria, and Surprise. Our brand new state of the art facility is located at Loop 303 and Waddell.
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13301 N Autoshow Ave

Surprise, AZ

85388

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Showing 480 reviews

April 26, 2018

Tool for removing locking lug not found in car 1st call to Dealer was on a Sunday and was told where to look for tool (not found in car)! 2nd call to Dealer concerning Tool was not handled well. Ca More

by jntkunz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mcghie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Coulter Nissan responded

Thank you for your business and your patience. Please let me know if there is anything else I can help with! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

April 25, 2018

Great sales staff! Just closed a deal with Croix, Floyd and Cole on a Nissan Maxima. Not the newest or most expensive car on the lot, but I was treated the same as if I More

by MHFRY757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Croy Sieve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd West Cole Pribble
Apr 26, 2018 -

Coulter Nissan responded

Thank you for your business! We hope to continue to make your buying experiences great! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

April 12, 2018

Nissan Best dealership. No hassle, no rush, honest price and best service around. I highly recommend, you will not regret your decision to visit and purchase More

by Queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah Williams
Apr 12, 2018 -

Coulter Nissan responded

Thank you for your business and your review! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

April 11, 2018

Was first dealership I saw and came back. I was very happy with everything about dealership. Sales Associate Brian Johnson was great to work with. No hassle at all. Went over all details and a More

by Happy me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
Apr 12, 2018 -

Coulter Nissan responded

Thank you for your business! Brian is great! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

April 10, 2018

Phone call was Transferred to him to deal with a problem Scott was very rude and not willing to listen. He was judgemental and pretty much called me a liar. He shouldn't be allowed to deal with problems bec More

by jntkunz
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Mcghie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2018 -

Coulter Nissan responded

I am sorry you had a bad experience. Contact me directly so we can discuss this. Sincerely, Rich DeJesus Executive Manager Coulter Nissan 623-915-6130

Apr 26, 2018 -

jntkunz responded

Situation was resolved with assistance of Rich DeJesus Management. Thank you for taking the time to listen to the problem. I am very happy with my car, take good care of it, never had any mechanical problems until this incident and plan on keeping it for a long time.

April 04, 2018

Best Staff Ever I got my Nissan over 2 years ago and everything has been so simple from the buying and financing process to servicing and maintaining my car in great More

by Irma Guzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey (service tech) , Enrique Zuniga, Angelo Rhinehart
Jan 28, 2019 -

Coulter Nissan responded

Thank you for your business and your review! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

March 22, 2018

Caleb was great to work with remotely and in person Caleb thanks for the excellent help and support working for me to purchase my new Pathfinder. I shopped around 4 different states and chose you based More

by Watson2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Clement
Mar 23, 2018 -

Coulter Nissan responded

Thank you for your business and your review! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

March 05, 2018

WOW!!!! Pedro Gomez was great and very professional. Listened to my concerns and took action to handle. Also, special mention to Bruce the technician. Took More

by James Schachtschneider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce (Technician)
Mar 05, 2018 -

Coulter Nissan responded

Thank you for your business and review! Pedro and Bruce are great employees! Sincerely, Rich DeJesus Executive Manager Coulter Nissan

February 17, 2018

Miguel was very professional and knowledgeable in my process Miguel was very helpful and professional in helping me purchase a new car. He was very calm and I felt no pressure. I would come back again and work w More

by BarbHerron@50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2018 -

Coulter Nissan responded

Thank you for your business and review! I am glad Miguel provided great service to you. Sincerely, Rich DeJesus Executive Manager Coulter Nissan

February 13, 2018

Bad service Worst experience with their service department. They can not fix our vehicles and was told to somewhere else. They do not listen to the customer or More

by Taz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pedro Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Coulter Nissan responded

I am sorry you had a bad experience. Please give me a call at my direct line below. I have left you a message also. I look forward to hearing from you. Sincerely, Rich DeJesus Executive Manager Coulter Nissan 623-915-6130

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