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123 Reviews of Country Nissan - Service Center
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October 13, 2020
Lousy! Every time I go there it's and extremely long time for an oil change and tire rotation. They have also given me misleading information on brakes on my vehicle and my wife's as well. The have als time for an oil change and tire rotation. They have also given me misleading information on brakes on my vehicle and my wife's as well. The have also given me false information on shock absorber condition stating they needed replacement and they were fine and brakes that supposedly needed to be replaced when later measured with a caliper showed the pads to be 60 to 75 percent to the good. I'll be hard pressed to go there for more service at this time. also they must have a hard time keeping help as the last few visits have shown quite a new mix of people every time. More
by mjczerwinski
Employees Worked With
Zachary Keefer
Helpful July 15, 2020
Bad experience This was the second time I brought my Nissan in for service, I have only 9400 miles on it. Brought it in for oil change and inspection. After an hour This was the second time I brought my Nissan in for service, I have only 9400 miles on it. Brought it in for oil change and inspection. After an hour and a half they came and told me I needed new windshield wipes for inspection or they would have to put rejection sticker on it!!! 9400 miles on car and needs new wipers? Told them to put it on, because I wouldn’t be coming back to them again, $40 . First visit was just as bad! Won’t be going back again More
by dfc110256
Employees Worked With
Patrick Wingfield
February 02, 2020
Nick in service was very accommodating when I brought my Rogue in For Service. Jason in sales made sure to explain the maintenance schedule during delivery. Rogue in For Service. Jason in sales made sure to explain the maintenance schedule during delivery. More
by Lil deuce coupe
Employees Worked With
Other Employees :
Michelle Novak, Jason Leclair, Nick Aguilera, Nicole Sherwood
May 09, 2019
Awesome customer service! Awesome customer service provided by Nick! Country Nissan is honest and does high quality work. Even though I own a Subaru I come here for service. Awesome customer service provided by Nick! Country Nissan is honest and does high quality work. Even though I own a Subaru I come here for service. More
by Lhdowneast
Employees Worked With
Nick Aguilera
April 27, 2019
Nice to Know On my recent visit to Country in Hadley I found all the employees to be very informative and happy. Nice to see this when you bring in a fairly old On my recent visit to Country in Hadley I found all the employees to be very informative and happy. Nice to see this when you bring in a fairly old car that is in good condition. Anyway a young man named Kenny checked me in with all questions answered. Excellent service Kenny. Keep up the good work. I also want to mention Michelle's name as she was equally as great as Kenny was. Thank you both for all of your help. One more thing. Tommy Cosenzi came up to ask how I was. Tommy is one of the most respectable people I have crossed paths with. Paula More
by EYESTARE1818
Employees Worked With
Tommy Consenzi. Tommy as always, it was real great to see you again., Michelle Novak, Kenneth Daley
September 19, 2017
Top Notch Service! All the Service people are knowledgeable, kind and an absolute pleasure to deal with. Jason in Sales always stops by in the customer lounge to say hel All the Service people are knowledgeable, kind and an absolute pleasure to deal with. Jason in Sales always stops by in the customer lounge to say hello as does John the General Manager. By far, the best Nissan dealership around. More
by KevinQ56
Employees Worked With
Jason Wright, Michelle Novak, Amber Duda, Beverly Tatro
June 27, 2017
love my new ride Jason wright was great , the new Altima is a great car Jason was very easy to talk to go there talk to him , youll be glad you did Jason wright was great , the new Altima is a great car Jason was very easy to talk to go there talk to him , youll be glad you did More
by 1Shannon
Employees Worked With
Mark Bousquet, Jason Wright, Michelle Novak, Amber Duda
May 10, 2017
Routine maintenance appt Brought my vehicle in for a routine 105,000 mile service visit. Mentioned that vehicle was bucking when speed got up to 60 MPH. After they checked Brought my vehicle in for a routine 105,000 mile service visit. Mentioned that vehicle was bucking when speed got up to 60 MPH. After they checked it out it was determined that my vehicle needed to have the transmission replaced. Took only 3 days for service to be done and transmission to be replaced. Was given a "loaner" car while my vehicle was being repaired. Amber Duda was my service advisor. She made several phone calls to me to keep me updated on the progress of the repairs. Amber goes above and beyond for providing exceptional customer service skills. Great job !! More
by Strawberidi
Employees Worked With
Amber Duda
January 25, 2017
Recall Had to go in for a recall. Fast in and out friendly service was provided. I keep recommending family and friends. The team here is great. Had to go in for a recall. Fast in and out friendly service was provided. I keep recommending family and friends. The team here is great. More
by leblancsteb
Employees Worked With
Beverly Tatro
January 07, 2017
Ten thousand service Had the 10,000 mile service Service tech was Amber Duda and as always the experience was exceptional Highly recommend this dealership as they are Had the 10,000 mile service Service tech was Amber Duda and as always the experience was exceptional Highly recommend this dealership as they are dependable and highly professional and always inform me of any items that may need to be delt with but also let me know which are important and which can wait until the next service visit Never any pressure to have add on work unless it is dire Mac More
by Truck guy 2016
Employees Worked With
David Curtis, Matt Lynn, Amber Duda
