Courtesy Acura is a Great Place to purchase a car.
Charell, our sales associate was outstanding. We were not pressured at all. Charell asked us what it would take to put us in the TL. We explained
Charell, our sales associate was outstanding. We were not pressured at all. Charell asked us what it would take to put us in the TL. We explained our situation to him and Charell made sure we took the car home the evening we were in the show room. We explained that we wanted to purchase the car in 4 days, but we left Courtesy with our car that night, without any added pressure from Charell. We were asked if we were able to leave a check for a certain amount and it was a deal. We were very pleased with his professionalism, knowledge of the car, and his willingness to accommodate us. Actually, all of the sales associates were friendly and helpful. We were quoted one price over the internet (which was actually less than the price of the car we purchased), Charell spoke with the Manager, and he honored the quote. Zcarre in the financing department was awesome.
Once our car was delivered, Sean assisted us in further explanation of the vehicle. We purchased extras for our car. Upon picking up the car, we discovered the side molding was not installed. We had to leave the car another night. Sean and Zcaree were most apologetic. Our check for the all weather floor mats was returned to us. In addition, Zcaree personally delivered our car to us, and we live near downtown Denver, which is not close to Courtesy at all. Sean and Charell both called to make sure we were completely satisfied with our car and told us if for any reason the extras we purchased were not to our expectations, to please call them. We were also given extra free oil changes, due to our inconvenience. We will purchase at this Dealership again in the future. Our TL is just a great car!
Do not purchase an Acura at Mile High Acura, as the two dealerships do not care in their treatment of clients. We visited Mile High several times and when we were ready to purchase the TL we were pressured and told that if we waited a week the $500 discount we were offered would not apply. Also, we had discussed on each visit that we were going to purchase a new car. Upon entering the dealership we were shown a 2008, 2009 and a demo car, even though we explained that we wanted a new car. We purchased the car we wanted at Courtesy and it was less than the price quoted at Mile High.