4,687 Reviews of Courtesy Acura - Service Center
I Feel Like Royalty! Courtesy Acura service is beyond outstanding! I've always been very pleased with their work on my multiple Acuras -- they're professional, polite, kno Courtesy Acura service is beyond outstanding! I've always been very pleased with their work on my multiple Acuras -- they're professional, polite, knowledgeable, and fast! And waiting for service at Courtesy is like a spa day... Have a cup of coffee. Have a cookie. Chill on the comfy leather furniture and watch tv. But today they took it to a whole new level! Their valet service is just too good to be true. I scheduled online, they confirmed via email and text, they let me know they were on the way, they picked up my car, they called me within an hour to review what they were going to do, they called me when it was done, and they brought it back. It was the most luxurious experience, and I felt like a duchess! This is a dealership like no other. From the immaculate showroom floor to the wonderful sales team to the expert finance staff to the so-clean-you-could-eat-off-the-floor service area, it's simply fabulous. More
Issues corrected by Randy! We ran into some initial road bumps during our first vehicle service with this dealership, but were able to receive great resolution service from Mat We ran into some initial road bumps during our first vehicle service with this dealership, but were able to receive great resolution service from Matt Sheridan and Randy Bennett who were able to make things right by providing excellect customer service. Our vehicle is now back on the road and running great! More
Friendly and Professional Team Always courteous and professional. I trust that when they say the service will be complete that it will be. Loaner cars are always appreciated! Satff Always courteous and professional. I trust that when they say the service will be complete that it will be. Loaner cars are always appreciated! Satff is always friendly. More
My Acura Service I am pleased with the service I received at the Courtesy Acura, South Broadway. My consultant was nice and took time to listen to my needs and explain I am pleased with the service I received at the Courtesy Acura, South Broadway. My consultant was nice and took time to listen to my needs and explained the procedures and protocols. I had a pleasant experience. More
Service Matt Sheridan is great, friendly and kept me updated on my car. The team is helpful and always willing to help. Great job by all Matt Sheridan is great, friendly and kept me updated on my car. The team is helpful and always willing to help. Great job by all More
Wait time to long Chris is always great with us when we come in. He keeps us informed. I do wish we could be out quicker. We are never service under an hr and a half. Chris is always great with us when we come in. He keeps us informed. I do wish we could be out quicker. We are never service under an hr and a half. More
And then some! We dropped our car off on a Friday evening because we had an early conference on Saturday and came down from the mountains. We were given a (very nice We dropped our car off on a Friday evening because we had an early conference on Saturday and came down from the mountains. We were given a (very nice) loaner car. Our Acura was washed (impeccably) and ready when they stated it would be, and we were given a bag of waters and chocolates for our 3 hour ride home! The whole experience was lovely...Chris and Lou were awesome. More
Chris my service representative did a great job Chris answered all my questions and explained what they were going to do for the service and it got completed in a timely manner. It was a great exper Chris answered all my questions and explained what they were going to do for the service and it got completed in a timely manner. It was a great experience! More
Best of the best Ever since I bought my first Acura and chose this dealership to be my service center I have yet to regret my decision. They provide honest advise on s Ever since I bought my first Acura and chose this dealership to be my service center I have yet to regret my decision. They provide honest advise on service where I leave happy and my car leaves happy as well. More
Two cars two days Both cars separate days, Alec was a great help and time of completion was great! I will be coming back again. I have been very happy with everything t Both cars separate days, Alec was a great help and time of completion was great! I will be coming back again. I have been very happy with everything that i have experienced at this location. More