
Courtesy Chevrolet Center
San Diego, CA
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3,575 Reviews of Courtesy Chevrolet Center
Car I purchased has problems. I bought it two weeks ago and I haven’t been able to drive it. Also they made me purchase options that I did not want to and lied by stating that they were included already in and I haven’t been able to drive it. Also they made me purchase options that I did not want to and lied by stating that they were included already in the vehicle specifically the nitrogen in tires I was told I had to pay 250 for that in addition to another 500 for another item the Jeep already had. That should have been included in the original price. I felt like I was lied to and paid for something just to give somebody a bigger commission More
Katrina provided excellent customer service. Also, my car was done in a timely manner. The only thing is the wait to pay, since the dealership doesn't have cashiers anymore. was done in a timely manner. The only thing is the wait to pay, since the dealership doesn't have cashiers anymore. More
I felt like because my car was under warranty they did not do anything except anything extra that they could have done like for instance wash my car. I saw several cars come out after mine all washed and not do anything except anything extra that they could have done like for instance wash my car. I saw several cars come out after mine all washed and when the consultant asked me if they watched my car I told her no and she was surprised. More
Awesome customer service. Greeted really politely from the service depo. Fast service. Offered a complimentary car wash. Excellent work definitely will be going back in the future. the service depo. Fast service. Offered a complimentary car wash. Excellent work definitely will be going back in the future. More
Only redeeming quality at Courtesy is Zach. Who seems to be the only service employee who cares about customer and retention. This was our second attempt to right what was wrong with our last visit. Unfortu be the only service employee who cares about customer and retention. This was our second attempt to right what was wrong with our last visit. Unfortunately the second visit failed. We went in for a routine oil change and also informed Zach on arrival that we were receiving a low battery notification. He said they could also check that out after the oil change but it would be extra time. We were okay with that. However after 3 hours of waiting we found out our battery was never check and had been sitting, waiting for a technician to look at it. Zach had asked dispatch multiple times what was going on with our vehicle. We were then informed it would be at least another 1-2 hours. This is completely unacceptable. More
They really worked to get me the best deal possible, very pleased with my experience. Allen was answering my questions by text even off the clock. Great service pleased with my experience. Allen was answering my questions by text even off the clock. Great service More
Good customer service, good customer service, good customer service, good customer service, good customer service, good customer service, thank you so much guys, thanks, thanks customer service, good customer service, good customer service, good customer service, thank you so much guys, thanks, thanks More
Great service friendly and affordable thanks to all courtesy Chevrolet team. I'm definitely recommend this dealership since I got my chevy Travers this is my favorite place to maintenance my thanks courtesy Chevrolet team. I'm definitely recommend this dealership since I got my chevy Travers this is my favorite place to maintenance my thanks More
Great customer service. We were able to trade in our 2016 Volt in for a 2018 Volt with no problems. We were glad that Edward and Tanguy were able to help make the process smooth. It was also nice to see Tang Volt in for a 2018 Volt with no problems. We were glad that Edward and Tanguy were able to help make the process smooth. It was also nice to see Tanguy who sold us our first Volt. Thanks for the AWSOME customer service. More