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Courtesy Chevrolet Center

San Diego, CA

4.6
3,575 Reviews

750 Camino Del Rio North

San Diego, CA

92108

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3,575 Reviews of Courtesy Chevrolet Center

July 28, 2021

Car I purchased has problems. I bought it two weeks ago and I haven’t been able to drive it. Also they made me purchase options that I did not want to and lied by stating that they were included already in More

by HECTORCONTRERAS805
Recommend Dealer
No
Employees Worked With
Alex Espinoza, Daniel Hernandez
Aug 16, 2021 -

Courtesy Chevrolet Center responded

That is not the kind of experience we seek to provide, Hector. Please call us when you can so we can address this together. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

July 28, 2021

Katrina provided excellent customer service. Also, my car was done in a timely manner. The only thing is the wait to pay, since the dealership doesn't have cashiers anymore. More

by lrafii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
Aug 02, 2021 -

Courtesy Chevrolet Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

July 28, 2021

I felt like because my car was under warranty they did not do anything except anything extra that they could have done like for instance wash my car. I saw several cars come out after mine all washed and More

by EBONIWARD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Ramirez, Carmen Bracamontes
Aug 16, 2021 -

Courtesy Chevrolet Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

July 28, 2021

Awesome customer service. Greeted really politely from the service depo. Fast service. Offered a complimentary car wash. Excellent work definitely will be going back in the future. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dow
Aug 02, 2021 -

Courtesy Chevrolet Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

July 28, 2021

Only redeeming quality at Courtesy is Zach. Who seems to be the only service employee who cares about customer and retention. This was our second attempt to right what was wrong with our last visit. Unfortu More

by MCKEE.JESS85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Dow
Aug 16, 2021 -

Courtesy Chevrolet Center responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

July 28, 2021

They really worked to get me the best deal possible, very pleased with my experience. Allen was answering my questions by text even off the clock. Great service More

by CAROLINACL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Espinoza, Tony Roman, Allen Castillo
Aug 02, 2021 -

Courtesy Chevrolet Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

July 27, 2021

Good customer service, good customer service, good customer service, good customer service, good customer service, good customer service, thank you so much guys, thanks, thanks More

by FWAZSULIMAN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tanguy Pepiot, Alex Espinoza, Jasiel Roman
Jul 30, 2021 -

Courtesy Chevrolet Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

July 27, 2021

Great service friendly and affordable thanks to all courtesy Chevrolet team. I'm definitely recommend this dealership since I got my chevy Travers this is my favorite place to maintenance my thanks More

by Zolihua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dow
Jul 30, 2021 -

Courtesy Chevrolet Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

July 27, 2021

Friendly staff. Had an issue with how long it was taking but service advisor was on top of it and got it taken care of right away. More

by Dmccomb18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
Jul 30, 2021 -

Courtesy Chevrolet Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

July 27, 2021

Great customer service. We were able to trade in our 2016 Volt in for a 2018 Volt with no problems. We were glad that Edward and Tanguy were able to help make the process smooth. It was also nice to see Tang More

by BJGRECO44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanguy Pepiot, Edward Nunez
Jul 30, 2021 -

Courtesy Chevrolet Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

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