Courtesy Chevrolet Center

DRL (R) Replacement Called for an appointment to have (R) DRL replaced. I explained to the CSR that I do not want the same Service Manager that has helped me in the past. Called for an appointment to have (R) DRL replaced. I explained to the CSR that I do not want the same Service Manager that has helped me in the past. They scheduled me with someone new. Well "Service Manager/Larry" that had helped me in the past called and asked what I needed. I informed him I have an appointment already, then he went on asking what i needed. I told him about the (R) DRL needs a replacement and asked if it had to do with the housing unit they had replaced? His response was kind of "grumpy" as if I should know it's not. I told him I will discuss when I show up for my appointment and I don't want to pay for it is related. He went on with "I will have your cost when you get here". I did not appreciate the tone of his voice at this point. I just had the (L) DRL changed in JULY of this year and now I am back in DEC to replace the right side!!! that's a concern. As a customer, it's shocking to know that it will cost $300 to change a $5 light bulb! a little understanding and compassion goes a long way when you have loyal customer returning to the same dealership for help. A little incentive or something to give with the cost helps. On the positive side, Katrina the assigned manager was very friendly and I felt from her she was understanding and attentive to her customer. I did not feel pressured or uncomfortable when I had to speak with her and the cost was not like the one for (L) DRL replacement. Sincerely, Lize Bagos More

Quality service I was looking for The Courtesy Chevrolet team worked with me on a truck I wanted and didn’t give up until I was 100% satisfied. A friendly and respectful staff! Thanks The Courtesy Chevrolet team worked with me on a truck I wanted and didn’t give up until I was 100% satisfied. A friendly and respectful staff! Thanks Robby and Andy! More

Prompt and good communication Service was completed as requested, only issue is car wasn’t washed like usual. Recommend not waiting till customer shows up to ask if need washed but Service was completed as requested, only issue is car wasn’t washed like usual. Recommend not waiting till customer shows up to ask if need washed but have washed prior to pickup. More

Great service They provided transportation when my vehicle was in for repairs. After they determined it would take longer to fix they provided a rental car for the They provided transportation when my vehicle was in for repairs. After they determined it would take longer to fix they provided a rental car for the duration. Great communication and great service More

Amazing! The service team here was perfect! Katrina was very helpful and the other service employees were very knowledgeable and I just couldn't be happier The service team here was perfect! Katrina was very helpful and the other service employees were very knowledgeable and I just couldn't be happier More

Recall service Worked with Katrina. She was very professional and it was a pleasure working with her. She kept me up to date on the progress of the work done on my Worked with Katrina. She was very professional and it was a pleasure working with her. She kept me up to date on the progress of the work done on my truck More

Amazing Customer Service Tom is outstanding. This is my 3rd Chevy and Tom is the reason I keep going back for the excellent customer service he provides. Thank you Tom Tom is outstanding. This is my 3rd Chevy and Tom is the reason I keep going back for the excellent customer service he provides. Thank you Tom More

Repeat truck customer This is my second truck purchased from Courtesy Chevrolet. Adam was a great salesmen to do business and was interested with total customer satisfactio This is my second truck purchased from Courtesy Chevrolet. Adam was a great salesmen to do business and was interested with total customer satisfaction. The rest of the team were good as well. And special thanks to Tiffany who helped clear up some after sales concerns. Job well done by the Courtesy team. More

Great Service and Support Katrina was great. The work was completed on time and I was given frequent updates. The dealership went out of its way to help me get my truck up and Katrina was great. The work was completed on time and I was given frequent updates. The dealership went out of its way to help me get my truck up and running. Thank you!!! More

Awesome! My dealer was Kameron Cox. He is a friendly guy and awesome dude to be around. So energetic about what he does, super proud of his accomplishments (as My dealer was Kameron Cox. He is a friendly guy and awesome dude to be around. So energetic about what he does, super proud of his accomplishments (as he should be) very humble too. He wasn’t pushy and was trying to get me a great deal. More