i am 69 years old and have had the dubious 'opportunity' to go through the automobile purchasing experience several times. Having said that, this is the most pleasant buying experience i've had. I called the dealership on Saturday mid day and was put in contact with A.J. Bybee. I had to drive an hour to get there and when I arrived the vehicle (I found it on the internet) I had requested to see was sitting in front of the show room entrance. With my wife, I took the car for a drive and to check it out.
After returning, the discussion over purchase price was very enjoyable and out in the open at a desk on the showroom floor - not in some little room. I found some things with the vehicle that I requested be addressed and AJ agreed to get them resolved. Then I was taken to a room which was not closed in but was private enough to allow for conversation without disclosing private information to others. This process lasted about ten minutes at which time I agreed to return on Monday to finalize the transaction and to accept delivery of the vehicle after the dealer had time to address the issues I requested.
On Monday when I returned, the vehicle was by the showroom door, with all of the issues I had requested having been resolved. It was detailed, full of fuel, and ready for delivery. The next part really blew me away. When I went to finalize the transaction, it was literally a 2-minute transaction and I was on my way.
It was a rapid, courteous, and professional transaction. I received top dollar for my trade in and purchased a vehicle at what I feel is an excellent price. If I could, I would give them a rating of 10.