Ever since buying my car from this dealership, I have had nothing but problems with the service department. I recently brought my car in for an oil change and to inspect my driver's side mirror as it was not properly moving up and down or side to side. Sharlene was the most unprofessional advisor I have encountered. She claimed that she had to "bribe" the service techs to look at my mirror for me and they advised that the whole mirror needed to be replaced. She ordered the mirror and said it would be painted and then she would call me. Two days later, my washer fluid light came on. Yet, their service dept claims they top off the fluids and do a "41 point inspection. Obviously, that is a lie! I received a call from Sharlene about the mirror and proceeded into the dealership to inspect it, when I found out she was let go (yay!) and I was assigned to a new advisor, Greg. Greg is not much better with customer service. When I inspected the painted mirror - it had dust and dirt particles in it and fisheyes galore. I refused to have that mirror placed onto my new vehicle (it has 11k miles on it). He said he would send it back to be repainted. While I was there, I mentioned my TPMS light had come on. He said "It will work itself out, you don't need to put nitrogen in it now." Low and behold, the light stayed on so I had to put air in it myself. I went back for a second time to inspect the re-painted mirror and there were drip marks and tape marks all over it. Again - It was not satisfactory. He mentioned that instead of having their service dept paint it, he would send it to the body shop. Why the xxxx wasn't it sent there in the first place? After being fed up and having tried reaching the service manager, Keith, I took my vehicle to another Hyundai dealership. Within 20 minutes, my mirror was fixed and I was on my way. The mirror never needed to be replacd - the arm just had to be re-attached behind the mirror. Courtesy Hyundai doesn't have a clue what they are doing and they have horrible customer service. I would never go back there again.