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Courtesy Toyota of Brandon

Tampa, FL

4.5
1,010 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,010 reviews

March 14, 2024

Courtesy Toyota used be be great, Now not so much. They are jacking up their repair cost and presenting you an offer to take your vehicle in on trade. They offer to take your used vehicle with high re More

by Chrissherrill2009
Recommend Dealer
No
Employees Worked With
Mike Schepise
Mar 16, 2024 -

Courtesy Toyota of Brandon responded

Thank you for leaving your review with us. We're sorry to hear about your recent experience at our dealership. We take customer feedback very seriously, and we deeply regret that you feel this way about the service you received. It's important to us that our customers feel confident and comfortable with the service and pricing they receive. We understand your frustration regarding the repair costs presented to you, and we apologize for any dissatisfaction in this regard. We would be happy to speak with you and will be contacting you. If you haven’t heard from us yet, though, please contact me. Zack Kelley, General Manager, 813-246-3070

March 13, 2024

They got me in last minute and also repaired my car sooner than expected. My service advisor was extremely helpful and saved me some money on top of it. More

by Jonesn4fish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rollin Seeley, Chris Cooprider, Todd Deny, Elizabeth Habig, David Errity, James Mortazavi
March 13, 2024

The preson that worked on my truck on March 8,2024 broke the clips that hold the radiator and never fix it back. My husband came home he went do a spot check on the truck and saw that. So it is my advice ch More

by brion1lorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 15, 2024 -

Courtesy Toyota of Brandon responded

Thank you for leaving your review with us. We're truly sorry to hear about the experience you had with your truck at our dealership. We understand how important it is for our customers to feel confident in the quality of our workmanship and the care we provide to their vehicles. We would like to speak with you further and will be reaching out. You can also contact me at your convenience, if you haven’t heard from us yet. Zack Kelley, General Manager, 813-246-3070

March 12, 2024

Very efficient experience. The transaction was handled very well. This was the most “comfortable “ experience compared to other dealerships …. found they were very willing to More

by gibsondon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil), Alex Grant
March 11, 2024

I was 2. Time in Brandon Toyota service perfect customer service perfect people thank you More

by najiuzeyiroglu
Recommend Dealer
Yes
Employees Worked With
Service
March 10, 2024

Super friendly staff and great service every time! I have bought my truck around 6/2023 and dealer still calls to check how I like it, wishes happy birthday and much more! Service representatives are More

by rania
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of all names since I have been coming for a year
March 10, 2024

Kevin my tech was courteous and very helpful. He even helped me with my phone pairing. More

by lrrodriguez56
Recommend Dealer
Yes
Employees Worked With
Kevin
March 09, 2024

Quick service, professionally done. Everything explained. Sierra is a great service agent. Sunil is the best salesman you could ask for. More

by cvpacman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra, Sunny Varghese(Sunil)
March 09, 2024

This place is affordable, and they are always willing to work with you!!! My go to spot! More

by jaallen36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nano
March 05, 2024

Service exceptional from service advisors,techs from drop off to pick up. Very reliable dealership. More

by riveranoel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Berkiwitz
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