Covert Cadillac

The sales associate was very very busy but still made time for us, courteous, respectful and worked with us to get things as needed for our budget. time for us, courteous, respectful and worked with us to get things as needed for our budget. More

First of all I'm a Lexus girl. Never in a million years would I have thought to be driving anything other than a Lexus. The pleasantly persistence of Joe, not only did a great telephone conversation years would I have thought to be driving anything other than a Lexus. The pleasantly persistence of Joe, not only did a great telephone conversation make me curious to make a visit, but it ultimately at the end of the day had me purchasing a Cadillac SRX. If I didn't know any better, you'd think that Joe and I where long time friends. He was so down to earth and friendly, he was like that buddy you hang out with. He was determined to get me what I wanted and he even went the extra mile along with the finance manager (who by the way was an awesome guy) and got a better finance rate for me. These guys although it seemed seamless, worked my deal to one that I was truly grateful for. I'd invite Joe to sit at my dinner table any day. Great guy, awesome guy, funny guy! Love him to death. I hope that I am as happy with this new venture driving this Cadillac as I was with the experience of purchasing it. More

Joe was great, made everything really easy and clear. Funny and very personable :). Joe made it a pleasure to be there. we have happily recommended Joe and this dealership to family and friends. Funny and very personable :). Joe made it a pleasure to be there. we have happily recommended Joe and this dealership to family and friends. More

Joe Joseph was an extremely friendly, honest, helpful and trustworthy car salesman. He was honest, direct, and made the purchase experience enjoyable and efficient. He was prepared for us and had everything trustworthy car salesman. He was honest, direct, and made the purchase experience enjoyable and efficient. He was prepared for us and had everything set-up so that we could complete the paperwork and be on our way in less than an hour. He did an expert job of explaining the features of the car. All of the staff at Covert were friendly and made you feel special. It was a great experience and I will buy cars from Joe and this dealership in the future. More

Issue arose, as a business owner I can say how Josh handled them save the experience and the sale. Quality employee. Purchased a Denali XL handled them save the experience and the sale. Quality employee. Purchased a Denali XL More

Salesman and Finance person were excellent to work with. We came there to research CTS and ATS and Bruce was excellent in showing us both vehicles and the amenities each automobile. Bruce was very helpful We came there to research CTS and ATS and Bruce was excellent in showing us both vehicles and the amenities each automobile. Bruce was very helpful in working with us. We test drove the ATS and Bruce showed us "everything" the vehicle did and showed us how to operate "the electronics" of the vehicle Great experience. The Finance person worked with us on the "numbers" and we leased for 39 months. Great dealership! More

I really enjoyed working with James, He is very knowledgable. He answered all my questions in a way that I could understand the answers. He was delightful to work with. I feel I was given your best knowledgable. He answered all my questions in a way that I could understand the answers. He was delightful to work with. I feel I was given your best sales person. More

Working with Josh and the Finance department was the best car buying experience that I've ever heard of, certainly the best personal experience. I requested email contact only to prevent the high-pressure sa car buying experience that I've ever heard of, certainly the best personal experience. I requested email contact only to prevent the high-pressure sales tactics I have experienced at other dealerships around the state. Josh communicated electronically only until I made the first call to ask some specific questions. He walked me through the dealership website and talked to me about options on the vehicle as I looked at my computer at my home. I researched and talked to dealerships in Houston, Austin, San Antonio and areas in between. This was the only one who never called me until I was ready to talk and knew exactly what I wanted in a new vehicle. There was frequent emails so I knew he was ready when I was and he always asked if he was emailing too much. Even after I purchased the vehicle, I had a business meeting that prevented me from coming to the dealership to pick up the new car. He had it delivered to my house and met the 30 minute window I had in between engagements. Porters were very professional and knowledgeable about the vehicle. My next vehicle purchase will be from this dealership and hopefully from Josh. More

My experience with Covert Cadillac and Bruce Benker was superior to the other dealerships I visited. Bruce was friendly, very knowledgeable and patiently explained the vehicle features. superior to the other dealerships I visited. Bruce was friendly, very knowledgeable and patiently explained the vehicle features. More

I went to this dealer and bought a Cadillac SRX. Initially everything went well until I bought the car. Once I bought the car their customer service was so Poor. They don't care about the customer o Initially everything went well until I bought the car. Once I bought the car their customer service was so Poor. They don't care about the customer once they have sold the car. A big no for me others might be lucky to find their customer service good. More