Craig and Landreth Chrysler Dodge Jeep Ram - Service Center
Crestwood, KY
27 Reviews of Craig and Landreth Chrysler Dodge Jeep Ram - Service Center
Worst place ever stay away they just want your money and run mess up the repair and don't stand behind it leave lots of things lose and swear it was fine run mess up the repair and don't stand behind it leave lots of things lose and swear it was fine More
All was great would highly recommend 👌 Glenn cdjr got my vehicle completed in a timely manner. The service staff was great. vehicle completed in a timely manner. The service staff was great. More
I have purchased 2 vehicles from them and they are honest reliable and trustworthy. The service department is wonderful reliable and trustworthy. The service department is wonderful More
Tire pressure was not checked. Other than that everything was fine. Zach was very informative. Other than that everything was fine. Zach was very informative. More
Terrible experience. Bought a car with problems and they kept my car for 3 weeks to not even fix the issue I brought the car in for. I would never recommend or buy anothe Bought a car with problems and they kept my car for 3 weeks to not even fix the issue I brought the car in for. I would never recommend or buy another vehicle from you all. Also they have terrible communication or lack of urgency to answer questions/provide feedback on my vehicle. More
I used to like- even referred a friend who bought a car there(and I co-signed her loan) I was satisfied with service department too .. Until my most recent encounter. Apparently the service department is there(and I co-signed her loan) I was satisfied with service department too .. Until my most recent encounter. Apparently the service department is gravely understaffed.. my vehicle was there for over 2 months. From what I was told a huge part of the repair delay was related to warranty approval delays… the mechanic had to spend literally hours on the phone on hold and then waiting for approval. I also tried to contact Chrysler related to concerns or to get resolution- also to No avail… The delays in the repair caused quite a bit of inconvenience and frustration. Sadly to the point that I will not take my car there again, nor will I buy my next van(Pacifica) there, nor will I refer anyone- I’m not just disappointed with Glen- I’m very disturbed by the amount of time Chrysler takes to honor/approve warranty work. I WILL not consider a Chrysler/Dodge/Jeep in the future. And my experience at Glen most recently has been nefarious to the point that I can’t return there for service. More
Excellent sales staff. Pleasant buying experience with no wasted time or run around. Would highly recommend buying a vehicle from them. Pleasant buying experience with no wasted time or run around. Would highly recommend buying a vehicle from them. More
Great easy to deal with staff. I wasn't sure what I wanted and the salesman helped me figure out what was best for me. I wasn't sure what I wanted and the salesman helped me figure out what was best for me. More
Got there early for my oil change appointment and walked down the block for breakfast. Truck was ready when i got back. down the block for breakfast. Truck was ready when i got back. More
The team kept me informed about the progress of my vehicle, and gave me adequate information which enabled me to make concrete decisions. I was treated with respect. vehicle, and gave me adequate information which enabled me to make concrete decisions. I was treated with respect. More