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Crain Hyundai of Fayetteville
Fayetteville, AR
1,727 Reviews
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1,727 Reviews of Crain Hyundai of Fayetteville
September 19, 2022
I've been coming here for service for several years and over the last few months things have really gone down hill. Two instances in particular, one was when they had to remove my steering wheel for servic over the last few months things have really gone down hill. Two instances in particular, one was when they had to remove my steering wheel for service and did NOT put it back on straight. When I mentioned it they charged me for a realignment...the wheels are straight but the steering wheel is still not right and shakes on the highway. But they said nothing is wrong... Second, they will NOT change my contact information. I've tried for 4 years ter they still won't put the right name or number down despite giving them my info every visit. More
by gchristo49
Verified CustomerEmployees Worked With
I don't know anyone's name.
September 18, 2022
This dealership is where I go to do all of the maintenance on my 2017 Hyundai Elantra. The service team her is always very efficient, helpful, and transparent. maintenance on my 2017 Hyundai Elantra. The service team her is always very efficient, helpful, and transparent. More
by irvinmartinezspringdale
Employees Worked With
R G, Marketing Team, Rick McGaugh, Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace
September 17, 2022
Service doesn’t match the Genesis level of service expected. Efficiency in general isn’t a strong point. Disappointment follows each visit and some sort of call back is required. Love the GV70. expected. Efficiency in general isn’t a strong point. Disappointment follows each visit and some sort of call back is required. Love the GV70. More
by Melissa Anderson
Employees Worked With
Service- yet no service members listed. This speaks volumes!
September 15, 2022
Your 'Hyundai certified' mechanics had no clue how to fix my 'Hyundai' which is absolutely absurd. Also gave me false information by telling me the brand new compressor that was out in was bad. Ended up taki my 'Hyundai' which is absolutely absurd. Also gave me false information by telling me the brand new compressor that was out in was bad. Ended up taking it to a different mechanic who fixed the problem that was so simple even he could not believe your mechanics sent me away not being able to fix it AND telling me that my brand new compressor was bad. Would never take my vehicle there again NOR would I our hase a vehicle there. More
by amyjjlewis
Employees Worked With
Have no idea names
September 13, 2022
Everything was great, from out initial visit until our last visit to sign the papers. All your staff was friendly, competentent and saw to all our needs. This is our third Hyuandai purchase from Crain, last visit to sign the papers. All your staff was friendly, competentent and saw to all our needs. This is our third Hyuandai purchase from Crain, in Fayetteville and we're sure it won't be the last based on aĺ your personal.we've encountered there! More
by WINDYWINMORE
Employees Worked With
Ben, Currently in Arkadelphia with Crain., R G, Marketing Team, Rick McGaugh, Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace
September 11, 2022
Great place to purchase a vehicle. Never pressured. Listened to everything we wanted and did their best to help us achieve our goal down to the monthly payment. Never pressured. Listened to everything we wanted and did their best to help us achieve our goal down to the monthly payment. More
by tumblesbaca
Employees Worked With
Zak, Jim Cox
