Criswell Chevrolet of Thurmont

Great Dealership My experience with Criswell and employee Mike Boyce was excellent from the beginning to the end. All my questions were answered. Would use them agai My experience with Criswell and employee Mike Boyce was excellent from the beginning to the end. All my questions were answered. Would use them again. More

Exceptional Service I called Criswell's Service department to schedule a time to bring my truck in for a "check engine" light. Brandon answered and quickly got me a date I called Criswell's Service department to schedule a time to bring my truck in for a "check engine" light. Brandon answered and quickly got me a date and time within two days from when I called. Once there, he was very professional and advised he would give me a call with the diagnosis and options. He called that afternoon, and discussed options with no pressure of doing more than I wanted. Which I really appreciated, knowing some other dealers would have, but Brandon and Criswell did not! He and his Service team finished the work that afternoon and I was back in my truck in no time! This team at Criswell, I would recommend to anyone who is looking for the best! Thanks again Brandon and the Criswell Service Team! More

Great people and dealership Awesome dealership and customer service. They delivered my brand new 2018 Chevy Silverado all the way to WV and it was 4 hrs away! Highly recommend Awesome dealership and customer service. They delivered my brand new 2018 Chevy Silverado all the way to WV and it was 4 hrs away! Highly recommend More

Not your “Typical” salesman Jeff Croteau was great to work with and was not pushy, like some salesman. The first meeting with Jeff we had our 2 year old. Which was a bit tricky t Jeff Croteau was great to work with and was not pushy, like some salesman. The first meeting with Jeff we had our 2 year old. Which was a bit tricky trying to talk business and watch the little simultaneously. He was very patient and took time to help entertain the little. Overall great salesman and great dealership to work with. We will be back for our next purchase. Andy in finance was more than helpful and took the extra time explaining all options that were available. Took the nervous feeling out of buying a new car. More

Family SUV Criswell in Thurmont was very easy to deal with from start to finish and we feel that we got the best deal we could on a new 2019 Equinox SUV in this Criswell in Thurmont was very easy to deal with from start to finish and we feel that we got the best deal we could on a new 2019 Equinox SUV in this area. Salesperson Mike Boyce never pressured us and made sure we were getting the vehicle that was right for us. I would highly recommend Mike and the whole Criswell team. More

Exceptional customer service My wife and I drove up from Annapolis after confirming the truck we were interested in was in stock. We got there late afternoon and the truck was par My wife and I drove up from Annapolis after confirming the truck we were interested in was in stock. We got there late afternoon and the truck was parked out front waiting for us. Mike had taken the time to have it all cleaned up and ready. Got an excellent offer right off the bat and accepted. A very short period of time later we finished up in finance and headed home. No hassle, no b.s., no pressure! Excellent all around! More

Needed a new car fast My original car was a lemon. I was very skeptical of purchasing another new car. Michael Boyce was friendly and up front about what I could afford a My original car was a lemon. I was very skeptical of purchasing another new car. Michael Boyce was friendly and up front about what I could afford and what would be reliable. No messing around. More

Superb buying experience When I need another Chevrolet this will be the first place I go. All of the staff I encountered during my purchase provided professional purchasing in When I need another Chevrolet this will be the first place I go. All of the staff I encountered during my purchase provided professional purchasing interactions in a low key, low-pressure manner. Each step of the process was explained. I was asked numerous times if I had any questions about the process and where we were in the process. When it came time to move stuff out of my old truck into my new one the staff couldn't have been more helpful. More

2019 Chevy 3500 LTZ To sum it up, Best buying experience ever. I found Criswell Chevy on AutoTrader.com. They had a large inventory and a couple trucks optioned perfectly To sum it up, Best buying experience ever. I found Criswell Chevy on AutoTrader.com. They had a large inventory and a couple trucks optioned perfectly for me. The online prices were deeply discounted, especially for brand new 19's. I called them and got Mike Boyce. He was very knowledgeable, friendly and low pressure. He answered all my questions about the truck and I wanted it. I live 200 miles away and unfortunately Criswell does not take deposits. The deal was so good that I was very skeptical about actually getting it in person. I asked Mike to email me at closing time if the truck was still available. He did and I told him I would be there in the morning. He said he was already detailing it and fueling it up. My brother and I drove down the next morning. The truck was out front and ready. We walked in everyone was very friendly. I met Mike, we did a little paper work at his desk, everything was exactly as he said. No fuss, bargaining, B.S., games or nonsense. Too good to be true. He introduced me to Greg the finance guy. Again very friendly and easy to deal with. We took care of a little business in his office and we were heading down the road. If you are in the market for a new Chevy or any of the other brands they sell, do not hesitate to give them an email, call or stop in. I would ask for Mike. You will be very happy you did. More

2019 chevy 3500 hd diesel Mike Boyce was my salesman called him on a Saturday morning one hour before they even opened he answered the phone and was very helpful from the get g Mike Boyce was my salesman called him on a Saturday morning one hour before they even opened he answered the phone and was very helpful from the get go I had a 2hour drive to get there all went very well new truck was very clean ,fueled and ready to go AWSOME! More