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Criswell Chrysler Dodge Jeep RAM of Thurmont

Thurmont, MD

4.8
217 Reviews
Welcome to Criswell Chrysler Dodge Jeep & RAM of Thurmont, a new and used dealership near Frederick County and Hagerstown, MD offering a large selection of Chrysler Dodge Jeep & RAM cars, trucks, and SUVs. We are proud to serve drivers from all over the Frederick County area from Hagerstown, Taneytown, Smithsburg, Westminster & Frederick, MD to Greencastle & Gettysburg, PA. Our dealership is committed to maintaining excellent customer service and care at all times in all departments from sales, to service, to finance. We offer a great selection of new & used Chrysler Dodge Jeep & RAM models like Wranglers, Chargers and Pacificas. We also offer Grand Cherokees, Durangos and RAM 1500 models for our Frederick County Chrysler Dodge Jeep & RAM shopper. Visit Criswell Chrysler Dodge Jeep & RAM of Thurmont or check out our online inventory today.
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103 Frederick Rd

Thurmont, MD

21788

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Showing 217 reviews

August 18, 2023

My salesman and the Dealership in general went ABOVE and BEYOND my expectations. Highly recommended. More

by Acoca0831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Aebersold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in finance, Adam Brown, Hernan Vasco
Aug 21, 2023 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Thanks for choosing Criswell and for sharing your recommendations! We're thrilled to see we exceeded your expectations and look forward to working with you again.

August 07, 2023

Our experience with James was great! Very knowledgeable and helpful. I never like waiting for all the paper work, but it did not take that long to finish the process. More

by tfox42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Aebersold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

We value the opportunity to help with your automotive needs and are pleased to see you are satisfied with your car buying experience. Our courteous and capable staff is always happy to help, and we hope to work with you again!

August 01, 2023

Great experience with James! Made it easy and fun! We really felt like he tried to get us the best deal! More

by Tahoe Boss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Aebersold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Thanks for taking the time to let us know how we are doing! We appreciate the opportunity to work with you and hope you'll keep us in mind for any other automotive needs.

July 27, 2023

James made the buying experience pleasant. We inquired online prior to visiting the dealership. He had the vehicle ready to go when we arrived. No pressure sales, which was nice. The online pr More

by Tim and Tracy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aebersold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

It's our goal to offer a simple and seamless vehicle buying event, and it's rewarding to know you were satisfied with your experience. We hope you enjoy your vehicle and hope to work with you again in the future.

July 11, 2023

James was patient, knowledgeable and most importantly when buying a car- upfront and truthful! He kept me updated and even did some work to help with the financing part when he wasn’t even at the dealers More

by heather
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aebersold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

We're happy to see you were pleased with your overall experience at Criswell of Thurmont! Our team is here to help, and it's great to see you enjoyed an easy and efficient car buying event while working with our professional and knowledgeable staff.

July 07, 2023

Justin made the car buying experience a truly fun and enjoyable process. My husband and I told him exactly what we were looking for and the SUV he recommended was right on point. He was knowledgeable, f More

by leighspink3
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Krumpach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Awesome! We're happy to hear that Justin was able to really help you out. Thanks again for choosing Criswell of Thurmont!

July 06, 2023

I Had a fantastic experience at Criswell in Thurmont on July 4. James was a very helpful sales representative and helped walk Me through buying my first wrangler. More

by JD Watkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aebersold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

It's exciting to see you enjoyed your Jeep buying event at Criswell of Thurmont! Don't hesitate to reach out if we can be of further assistance.

June 29, 2023

Great, painless transaction with James. Very friendly and enjoyable to work with. I feel he’s trustworthy and provided the best possible deal he could get for us. More

by Rth
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Aebersold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

It's wonderful to know you enjoyed an all-around outstanding buying experience! We value your business and truly appreciate your positive comments.

June 16, 2023

James was friendly, knowledgeable and most importantly NOT pushy. It was a pleasure working with him. I would recommend a friend or family member or James. More

by Katyboke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Aebersold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

We're happy to see you had a wonderful car buying experience at Criswell of Thurmont! Don't hesitate to reach out if we can be of further assistance.

June 13, 2023

This is the second vehicle we purchased from Criswell. They are very helpful and knowledgeable. James was great to work with. He answered all our questions and got us the price we needed. We definitely re More

by Vicky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Aebersold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Sheffer- Finance
Jun 21, 2023 -

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Our courteous and capable staff is always happy to help with any of your automotive needs, and it's great to see you were impressed with the standout service you received at Criswell of Thurmont!