Criswell Chrysler Jeep Dodge RAM and FIAT

This was a USAA preferred dealer. They had great inventory and didn't try to up sell me on the jeep I was looking for. Mike did an excellent job! inventory and didn't try to up sell me on the jeep I was looking for. Mike did an excellent job! More

Mike Long was excellent - great knowledge of all things Jeep and very easy to work with - I went to several dealership and he was by far and away the most professional and best salesman i came across - wou Jeep and very easy to work with - I went to several dealership and he was by far and away the most professional and best salesman i came across - would highly recommend him for any Jeep purchase More

Rod Heskee is a great salesperson. When we went to the FIAT dealer at Gaithersburg that night, we just wanted to make a driving test and get a quote. To tell the truth, we went to a MINI dealer first and FIAT dealer at Gaithersburg that night, we just wanted to make a driving test and get a quote. To tell the truth, we went to a MINI dealer first and we originally planned to buy a new car in the following weekend. But Rod's friendly and professional attitude made us decide to choose FIAT. We thanked every employee who worked till very late that night. Without their hard working, we could not drive our new FIAT 500 back home that night :) We like our FIAT 500 very much. We recommend Rod and Criswell Fiat! Ying Li Germantown, MD More

I first spoke with Rod Heske after shopping at a competing dealer. He went out of his way to assure he not only had the lowest price but would go above and beyond to earn our business. Rod followed competing dealer. He went out of his way to assure he not only had the lowest price but would go above and beyond to earn our business. Rod followed up with me periodically but without being pushy. The other dealers (3) I shopped only one had a comparable price ( but they had to order the car ). In the end the other dealers either low balled me, told me they had the car I wanted then took my deposit, ran my credit and got financing approved then called me back and said "oops that car was sold" we can order you one, or the third dealers price was $1500 dollars higher. They all told me Criswell couldn't sell me the Fiat 500C for the price quoted. Rod kept his word and sold me the car for the lowest price but also gave me the spare tire for free. The car was spotless when I arrived to pick it up. Rod explained all the operating systems, synced our iPhones with the blue tooth and delivered 100% on his word. In these times it's hard to find an honest, caring professional. That's how I describe Rod Heiske. I recommend Rod and Criswell Fiat. Gene Gilbert Pikesville, Md. More

When we decided to purchase a new Jeep Patriot Latitude, we were contacted by Mike Long. At that time, we were not ready for this purchase. He continued to touch base with us just to stay in touch. When we were contacted by Mike Long. At that time, we were not ready for this purchase. He continued to touch base with us just to stay in touch. When we were finally ready to make such a purchase, we went from Frederick to Gaithersburg just to see what he had to offer us and to meet him. When were there, Mike had to run out briefly and he left us in the very knowledgeable and capable hands of Kevin Jones. Kevin started a "build your own jeep plan" and he started finding out exactly what we wanted in a new jeep, including the color. We had been reviewing the different selections for several months and had decided that it had to be True Blue and had to have a sunroof. Upon that time, Mike arrived back and they started searching for just the right one for us. This being our first new car in many years, we were exact and specific about our needs and desires. It took them considerable time and effort to find the exact new Jeep Patriot Latitude that we had dreamed about. My husband and I are so grateful and we appreciate all of the efforts that the both of them put in to satisfying our needs and desires. I will certainly recommend anyone looking to purchase a new car to contact Mike Long. He goes the extra mile to satisfy customers. More

Arnold was great in answering my questions. He was pleasant and cheeerful. He made this a great experience. Overall the dealership provided me with a great value for what I received. There were no com pleasant and cheeerful. He made this a great experience. Overall the dealership provided me with a great value for what I received. There were no complicated negotiations, and I appreciated that. More

Ale Toueg and Leon Travis were exceptional to work with. They helped us special order a Jeep 10th Ann. Rubicon. Every step of the process has been easy, and that is because of the professionalism of Ale an They helped us special order a Jeep 10th Ann. Rubicon. Every step of the process has been easy, and that is because of the professionalism of Ale and Leon. We are completely satisfied with our new Jeep (it's Awesome!). Next time we will definitely work with Ale and Leon again because they went above and beyond to make sure we left happy. More

Purchased 2 jeeps in less than 24 hours so 2 5 star reviews. Again our experience at Criswell thanks to David Merritt and the staff was excellent. Quick, Easy and painless. We got what we wanted for o reviews. Again our experience at Criswell thanks to David Merritt and the staff was excellent. Quick, Easy and painless. We got what we wanted for our trades and David with the Criswell staff was able to work some magic to get us the monthly payments we were looking for. More

I had not bought a new car in over thirteen years and was not looking forward to it. But Dave Merritt and Ale Toureg made the experience extremely pleasant, cordial, and hassle-free. They honored the targe not looking forward to it. But Dave Merritt and Ale Toureg made the experience extremely pleasant, cordial, and hassle-free. They honored the target price from USAA's buying service and gave me a fair price for my trade-in. Dave personally made sure our new truck was perfect when it left the dealership. More

Steve Schulman was very knowledgable about the Fiats. He explained everything in great detail and took the time to answer all my questions. We came to terms of the agreement in a timely manner, and he was a explained everything in great detail and took the time to answer all my questions. We came to terms of the agreement in a timely manner, and he was able to work around my schedule. He was very friendly, courteous-a true professional! I have not yet brought my car in for service. I am enjoying it greatly and have received many compliments from total strangers! More