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Criswell Maserati - Alfa Romeo

Germantown, MD

4.7
554 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 554 reviews

May 13, 2016

A GREAT EXPERIENCE ABIOLA HAS GREAT PRODUCT KNOWLEDGE AND GREAT CUSTOMER SERVICE SKILLS. THOUGH IT TOOK ME A OVER A MONTH TO MAKE MY DECISION ON BUYING MY GRAND TOURISMO More

by JUSTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Abiola Akintunde, Scott Oliver, Jose Calderone
May 14, 2016 -

Criswell Maserati - Alfa Romeo responded

Juste, From one business owner to another, we want to thank you for your recognition of Abiola's efforts and strides to create a great customer experience. We are also happy that we were able to get you the perfect Granturismo (MC at that). Best regards, The Criswell Maserati Alfa Romeo Team

May 13, 2016

Great Experience! I really enjoyed working with Albert when I bough my Alfa 4C! He was very professional and knew all about the car. Thanks for making it so easy! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Stwodah
May 14, 2016 -

Criswell Maserati - Alfa Romeo responded

John, Thank you for the 5 star review of Alberto and the dealership. Being a repeat customer means we are meeting the expectations set by you and we thank you for your continued patronage. The 4C is a great car and we think you will enjoy it for years to come. Best regards, The Criswell Maserati Alfa Romeo Team

May 10, 2016

An enlightening and invigorating experience! Abiola is a very educated and knowledgeable Sales Representative that knows his Maserati history and engineering of the cars. He is not pushy, but sub More

by TripleNegro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Omar Stwodah, Abiola Akintunde, Jose Calderone
May 11, 2016 -

Criswell Maserati - Alfa Romeo responded

Thank you for your awesome review. We appreciate your ability to recognize our tenaciousness and not take it as being pushy; this means we did our job!! We hope you are enjoying your new Quattroporte and can't wait to meet your friends as well. Best regards, The Criswell Maserati Alfa Romeo Team

May 02, 2016

Professional quality of work! I had very positive experience with Alberto buying my wife's Maserati Ghibli SQ4. It was painless and handled very professionally. Will be back soon More

by amg55drier@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Stwodah, Jose Calderone
May 03, 2016 -

Criswell Maserati - Alfa Romeo responded

amg55drier, Thank you for the great review! I am sure you and your wife will be enjoying the Ghibli on the curvy roads around here. The white 4C is calling for you. See you soon. Best regards, The Criswell Maserati Alfa Romeo Team

April 19, 2016

Outstanding Customer Service Abiola provided outstanding customer service from the time of initial inquiry and promptly followed through on delivery of multiple options and lease More

by GiannaKellee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiola Akintunde
April 11, 2016

Professional and qualified staff I was able to contact the dealership and immediately get information necessary to make a decision on the car I wanted. Abiola was very kind and thoro More

by Yolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiola Akintunde
Apr 12, 2016 -

Criswell Maserati - Alfa Romeo responded

Yolo, Thank you for your review. You are correct, you only live once so we must enjoy ourselves. We welcome you to the Criswell Maserati Alfa Romeo family and look forward to doing business with you and everyone you send our way. Best regards, The Criswell Maserati Alfa Romeo Team

April 05, 2016

Beyond the norm My wife and I have dealt with Lexus, Infiniti and Acura dealers for the last 28 years. The foreign influence enhanced the car buying/service experien More

by jaki30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Stwodah, Chuck Lewis, Jose Calderone
Apr 05, 2016 -

Criswell Maserati - Alfa Romeo responded

Jaki30, Thank you 5 star review. It was a pleasure meeting you and your wife today. We try to make our transactions as seamless as possible so we appreciate you noticing our efforts. We are glad you made it back safely and we wish you a safe trip when you go up north in the next few months to see your family. Best regards, The Criswell Maserati Alfa Romeo Team

March 22, 2016

Perfect attention to detail!!! As I was on the verge of giving up my car search I finally came across the perfect truck that I was looking for and an excellent sales staff to boot More

by benwelch02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Abiola Akintunde, Mo Keita, Jose Calderone
Mar 23, 2016 -

Criswell Maserati - Alfa Romeo responded

benselch02, Thank you for the great review. We know looking for a car can be daunting so we try to make it fun and easy. Mo and the entire staff from Criswell Maserati Alfa Romeo thank you for your business and we do thank you for taking the time to drop a nice note as well. The Criswell Maserati Alfa Romeo Team

March 08, 2016

Fantasic Customer Experience! This is by far the best car buying experience I ever had! Everyone from sales to finance was wonderful in helping me lease a great car. Specifical More

by AArshad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Stwodah, Abiola Akintunde
Mar 08, 2016 -

Criswell Maserati - Alfa Romeo responded

AArshad, Thank you for the complements. We are glad that we could make the deal for you and explain our processes on this semi confusing deal. We pride ourselves in making this an experience, especially when you are buying a car at this level. Hopefully you get all the enjoyment and excitement out of the Alfa you are expecting, and then some!! Best regards, The Criswell Maserati Alfa Romeo Team

March 03, 2016

My Dream Car- REALLY! My Maserati is running like a dream! My wife and I are both delighted. Thank you so much for helping us through the process of buying it. Your c More

by MaseratiBlue2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiola Akintunde
Mar 08, 2016 -

Criswell Maserati - Alfa Romeo responded

Victor, Thank you for the great review of our dealership, the car and Abiola. I wish there were 6 stars too!!! We try to make the buying process enjoyable as it should be when buying your dream car. Sweet dreams.. The Criswell Maserati Alfa Romeo Team

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