The staff was very friendly and courteous. The salesman was very nice, and it does help to know what yo want before you get there. The Inventory at Cronic is quite large. The sales did a good job of showing the vehicle and asking the right questions to ensure he understood what I was looking for. The Sales manager was awesome. Very knowledgeable, and look for every possible rebate, discount, etc. basically as advertised on their website. If I had to say any negative, their website was about a week old, because the vehicle I had originally wanted was sold already a few days before. The financial manager was great as well, did a very good job on explaining everything, to the point to double check if I was getting the best deal, walking through I few "What If's" with me as I ask question concerning the finances etc.. Did very good job of explaining the best extended maintenance plan available with the prices up front and how it would adjust my payment base on the plan I choose if I choose at all. Will definitely recommend Cronic to anyone looking for a good deal and a great staff.