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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.5
661 Reviews

661 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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April 20, 2024

I had a repair scheduled for 9:30 am and was told that I would be able to be shuttled back home and then picked up when the service was done. When I showed up I was told that they had no shuttle, they appar More

by borginla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not get her name.
Apr 22, 2024 -

Landers Chevrolet Cadillac of Joplin responded

We appreciate you taking the time to let us know about your experience. The nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like discuss this further. Please contact me so we can address and remedy your concerns. Rob Whittaker | General Manager

December 08, 2023

When I called to make an appointment, the service dept. was able to work on my car the following business day. My car was picked up and returned so I didn't have to leave work. I received a detailed descri More

by BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Dec 08, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Your kind words and fantastic review are greatly appreciated, BL! We are elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Your Friends at Landers Chevrolet Cadillac of Joplin

December 07, 2023

Cory got us in the same day, he has always been efficient and helpful over the years. More

by mwhitwell48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory in the service department
Dec 08, 2023 -

Landers Chevrolet Cadillac of Joplin responded

It’s great to know that Cory provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Your Friends at Landers Chevrolet Cadillac of Joplin

November 29, 2023

Cooper done an absolutely fantastic job! ! Well satisfied with his services! Will definitely use him again. More

by chadmooresmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Milstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Mac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Whittaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Graysen Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylon Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Chad, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Your Friends at Landers Chevrolet Cadillac of Joplin

November 28, 2023

As always, the service department at Landers took exceptional care of me and in addition saved me money. It's places and people like this that keep me as a loyal Chevy owner More

by GREGWEST50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 29, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Your Friends at Landers Chevrolet Cadillac of Joplin

November 22, 2023

Kasi Goff is the one and only Service Advisor for me. She is fantastic. She always gets things right and done in a timely manner. Very professional and helpful with any questions I have. Thank you K More

by brett.black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasi Goff
Nov 22, 2023 -

brett.black responded

Kasi Goff is simply the best!

Nov 22, 2023 -

brett.black responded

Great job.

Nov 27, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Brett, thank you for the awesome feedback! You're right, Kasi is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Your Friends at Landers Chevrolet Cadillac of Joplin

November 20, 2023

Got everything done quickly and well, staff was very friendly and helpful, did not waste my time More

by Ripstar32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Nov 22, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Your Friends at Landers Chevrolet Cadillac of Joplin

November 16, 2023

Awesome staff at this location! Techs got the job done quickly. All around great experience. More

by jamesford1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Nov 17, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you so much for your excellent input, James! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Your Friends at Landers Chevrolet Cadillac of Joplin

November 07, 2023

Great experience. Good person taking care of us. Thats about it. All i got to say. More

by charlieletts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Reputation Management
Nov 08, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Landers Chevrolet Cadillac of Joplin! Your Friends at Landers Chevrolet Cadillac of Joplin

November 05, 2023

They are always accommodating , Corey is always there to help me get the best service , More

by cindyboyd57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Nov 07, 2023 -

Landers Chevrolet Cadillac of Joplin responded

Cindy, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Your Friends at Landers Chevrolet Cadillac of Joplin

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