Croton Auto Park

I have purchased 4 cars from Jay Miller and he is a consummate professional. I have complete confidence in him. The service department is always easy to reach and deal with. consummate professional. I have complete confidence in him. The service department is always easy to reach and deal with. More

Honest quick and easy - Carl and Vinnie were great to deal with and made everything easy and affordable. I would defirnitely go back to Croton Auto Park. deal with and made everything easy and affordable. I would defirnitely go back to Croton Auto Park. More

DECEITFUL!!! Please save yourself time and DECEITFUL!!! Please save yourself time and aggregation, and avoid being scammed by this dealer. My experience with this dealer is a 'textbook' e DECEITFUL!!! Please save yourself time and aggregation, and avoid being scammed by this dealer. My experience with this dealer is a 'textbook' example of the deceptive tricks used by auto dealers that lead to many of us absolutely hating the car buying experience. I wish what follows were a lie, or a fake review by a competing dealer, but unfortunately it's an honest assessment of my nightmare experience with Croton Auto Park. On Tuesday, I returned the dealer's call to confirm availability of the vehicle, as well as the price. I was beyond explicit with the individual that price was critical to me. His main goal appeared to be to get me in to the dealership, but I asked him to confirm the price before any more time was spent on either side. He took a few moments, and confirmed the price. I liked the price and the vehicle, all was well. Thursday I decided to pull the trigger on the purchase. Called and provided my credit card for the deposit. And then suddenly, like magic, the price of the vehicle went up by a whopping $5,000 and was now selling for ABOVE MSRP. When I expressed my frustration for the classic 'bait and switch,' I received an explanation that the gentleman who quoted me the lower price wasn't a real employee of the dealership, but was from an "answering service" (do those even exist in 2021? And why did he call me? "Alternative facts"?) Being an optimist, I hoped in 2021, with the rise of transparent car buying avenues like Carvana, etc, dealers like this no longer got away with such GREASY tactics. But I guess I was wrong. It also kind of makes me wonder about the management of a dealership that's so desperate for $5,000 that they're willing to LIE to customers in hopes of getting it? More

A+...Highly recommend this dealership. Martha was great providing all the information I wanted and not pushy at all. Also delivered the car to Long Island. providing all the information I wanted and not pushy at all. Also delivered the car to Long Island. More

Hands down the best dealership around. Family environment and they always go above and beyond! I have purchased all my vehicles from here and no one beats their prices. +1 Customer Experience and they always go above and beyond! I have purchased all my vehicles from here and no one beats their prices. +1 Customer Experience More

Service was good but have to bring car back when opening door the horn blows.Also I notice when I start car it jumps like it want to move.the lady in service department I don’t know her name but she was ver door the horn blows.Also I notice when I start car it jumps like it want to move.the lady in service department I don’t know her name but she was very nice. More

This was our second time leasing a vehicle here and will always return! We worked both times with Gabrielle Varanelli and she went above and beyond to make us happy. Gabrielle is trustworthy and you feel co always return! We worked both times with Gabrielle Varanelli and she went above and beyond to make us happy. Gabrielle is trustworthy and you feel confident when you leave that you got the best deal possible! I have never been to a dealership like this.... you literally feel welcomed and relaxed! Thank you Gabrielle, Vinny and Jason More