I took my car in for an oil change and to have the body shop look at my driver side door to see why it wouldn't close right. The first time I took my car to Crown I really liked the gentleman that helped me, so I asked for him again when I set up my appointment. I had other errands to run so I asked him if it would be okay to leave my car and come back for it. He told me sure but wanted to know if I wanted them to go ahead and fix the door if it was under $100. I told him maybe under $30. He said he knew it would be more than that. I asked him how much he thought it would be, he said around $100. I told him to call once they looked at the door and let me know what was wrong and how much it would be to fix it, even if it was under$100. I never received a phone call so once I finished my errands I went back to see about my car. To my surprise when I went in I was told my bill was $108. He said he gave me a coupon he had to help with the oil change but the door was like $50 dollars give or take some. To top this off he said they could not fix it, they did do some adjusting so it would close better but it would have to go to the body shop down the street in order to be fixed. Needless to say I did not have the extra money at the time so if he had called like I asked him to do I would have told him not to do anything, plus since it had to go to the other body shop I would have thought that they would have adjusted it as a courteous. He made it seem like because he gave me a coupon for the oil change then it was okay to charge me for the door. The oil change was only $40 dollars without the coupon I had already fit that into my what I had to spend for that day but not $108 that is why I wanted him to call me. I went ahead and paid but the more I thought about it the madder I got. Because of this I will not go back I was very disappointed.