We took our 2012 Chrysler Town and Country to the dealership because our electric drivers side window would not roll up or down. We already know it’s the window and we suspect it’s either the window track or window motor. We dropped off our van and received estimate of $1000.00!! When I requested to use after market parts, the price didn’t change very much, $800.00. We were quoted a labor rate to perform the work at $190.00 PER HOUR!! We declined the work and retrieved our van. We priced out other options and found a shop willing to do this work for substantially less!! Remember, it’s a 2012 hoopdie mini van. No repair should cost $1000.00 I rate Customer Service and Friendliness as a 3, because they were friendly and business-like, but the cost of service, was beyond reasonable in my opinion. I do not recommend Crown Dodge Service and we will not visit them ever again.