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Crown Honda of Southpoint

Overview Reviews (201) Inventory (366)

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Crown Honda of Southpoint

2.8

201 Lifetime Reviews

1001 Southpoint Auto Park Blvd, Durham, North Carolina 27713 Directions

Sales: (919) 666-2740

Service: (866) 528-2860

Parts: (866) 528-2860

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Call (919) 666-2740

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Average

38% Recommended

2.8

201 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

Visit Dealership Website

Welcome to Crown Honda of Southpoint! We created our website to act as an online, virtual dealership – for the sole purpose of helping you find what you’re looking for quickly and painlessly. We are your one-stop shop for everything Honda in the Raleigh-Durham-Chapel Hill area. Need Honda Parts? Honda Service or Repair? New Honda Cars? A Quality Used Car or Truck that’s backed with a 3-Day/unlimited-Mile Exchange Policy? Are you seeking Used Cars in Raleigh, a New Car Dealer in Durham, or looking for Certified Pre-Owned Cars in Chapel Hill, Cary, Morrisville or Apex? Crown Honda of Southpoint is the one-stop for anyone looking for New Cars, Used Cars or Certified Cars in The Triangle. We are proud to be a member of the Crown Automotive Family and even more proud that we can make a positive impact in so many lives in and around the Triangle. Whether it’s helping someone buy their first car, reestablish a credit history, find a great lease deal, or service their Honda automobile as if it were our own, we are committed to your satisfaction. If you ever feel that we failed to live up to this promise, please call our Internet Sales Department, toll-free at 877-360-2778.

Latest Reviews

June 27, 2018

"Can't get anyone to answer the phone...."

- hondacustomer

I can never get anyone to answer their phone. It's a revolving door of phone calls... from the receptionist to service back to the receptionist... I've left messages for the Service Manager Matt Mann and don't get a return call. I've gone to the Parts Department to get a real person to answer the phone, they transfer me and I get voicemail and no return call. I leave a message for a service advisor and no return call. I've EVEN CALLED THEIR GENERAL MANAGER who doesn't call me back either.......... This dealership SUCKS!!! Their prices are too high. They can sell you a car but GOOD LUCK getting anyone to ever answer their xxxx phone. They say they know their phone service is a problem BUT THEY NEVER FIX IT...... HOW STUPID. OH GEE... that's a GREAT BUSINESS PLAN!! Let's not return a customer's phone call...... BRILLIANT !!!

Employees Worked With

Doesn't Matter

May 01, 2018

"Customer service "

- Honda

NO NO NO three strikes. Never ever me or any of my friends or family will do business with this dealer. Worst service from advisor Michael norbick to cashier. Every one not trained for good customer service. Worst fake battery warranty. Wasted two hrs and $185 for battery when auto zone or AAA replace in 5 min for ~$100. Just installation charges $50. Wow robbed.

Employees Worked With

Michael Nordisk

November 14, 2017

"Customer service poor"

- Sharke

Will not return phone call over 60 days. Sold vehicle without proper title. Had to turn the matter over tot he NC. Attorney General's Office.

Employees Worked With

Justin Dietz, Johnny Tran, Robert- Sales Manager

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Photos & Amenities

Free WiFi
Free Shuttle Service
Free Coffee & Bottled Water
Customer Work Center
Extended Service Hours 11:00 PM
Outdoor Lounge Chairs
After Hours Drop-Off
After Hours Drop-Off
Automated Car Wash
Automated Car Wash
Cable TV
Cable TV
Children's Play Room
Children's Play Room
Customer Lounge Area
Customer Lounge Area
Drive-In Service
Drive-In Service
Free Coffee
Free Coffee
Free Drinks
Laptop Computers
Authorized Parts Store
Authorized Parts Store
Pet Friendly
Shuttle Service
Television
Television
Vending Machines
Vending Machines

View all amenities

Crown Honda of Southpoint, Durham, NC, 27713

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