Crown Lexus

Service was fast and efficient and staff was very friendly. Finished maintenance for my car an hour earlier than the quoted time, which is always a plus! friendly. Finished maintenance for my car an hour earlier than the quoted time, which is always a plus! More

It was a pleasure to have the service rep help me he was awesome. Very nice and knowledgeable Would like him to be my rep again awesome. Very nice and knowledgeable Would like him to be my rep again More

Top notch service! Helen is hands down the best service adviser. She’s attentive, personable, is always on her A game, she goes above and beyond, and takes care of my car every time I stop in at crown Lexu adviser. She’s attentive, personable, is always on her A game, she goes above and beyond, and takes care of my car every time I stop in at crown Lexus. I also want to acknowledge the car washing team and technician Ricky. The car washing team took care of my car REALLY dirty car. I had broken crackers in the back seat and everything, but they still stepped up to the plate and cleaned my car well. Technician Ricky was knowledgeable and extremely helpful. Thank you to the Ontario crown Lexus team!!! More

Car service seems to be fine. When I checked in I was told about two hours to wait - it turned out to be 3 1/2 hours. I wish I'd known it would be so long so I could have requested a loaner car. told about two hours to wait - it turned out to be 3 1/2 hours. I wish I'd known it would be so long so I could have requested a loaner car. More

Ali Shekeb is my go to advisor, he is always very courteous and explains things very well. Thank you Ali ! courteous and explains things very well. Thank you Ali ! More

Working with Tino is always the best ! I’ve always trusted him to be honest and let me know what I needed for my car trusted him to be honest and let me know what I needed for my car More

I was happy with my experience and everything about my service was great. My vehicle was completed on time and all the employees were very helpful. service was great. My vehicle was completed on time and all the employees were very helpful. More

Great service always, Helen listened to or concerns and addressed them. Let me know the outcome when we picked up the vehicle. Very professional, always a pleasure. addressed them. Let me know the outcome when we picked up the vehicle. Very professional, always a pleasure. More

Great customer service and very efficient. They respected my time and went over everything in detail. They also took all the COVID 19 safety measures which I appreciated. Ask for Alex Santana when you schedu my time and went over everything in detail. They also took all the COVID 19 safety measures which I appreciated. Ask for Alex Santana when you schedule your next service! He was by far the best service rep I’ve ever dealt with. More

I gave 5 stars even thought I was not satisfied with the last visit. I received promotional deal for battery ($50 off) which was the reason for my visit since the original battery is way passed the expecte last visit. I received promotional deal for battery ($50 off) which was the reason for my visit since the original battery is way passed the expected life of 84 months . After checked by the service department I was told the battery is still good for couple more years. As a conscientious consumer, I accepted the advise and deferring the replacement. My wife stranded with a dead battery next day. Instead of getting a Lexus quality products, I had to settle for the best battery I could find. More