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Crown Lexus
Ontario, CA
773 Reviews
At Crown Lexus in Ontario, CA, we have years of experience in treating drivers from Rancho Cucamonga, San Bernardino and all over the Inland Empire with truly top-of-the-line Lexus sales, service and financing. Our Lexus dealership takes pride in our varied inventory, pride in our long-tenured, experienced staff and pride in the reputations we've earned as a customer-focused establishment. Take your business to Crown Lexus to be treated with the respect you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 773 reviews
January 09, 2020
I went to Crown Lexus and spoke with Jim Martin about leasing a Lexus ES 350. I really appreciated the excellent service that he provided. I ended up leasing a new Lexus. leasing a Lexus ES 350. I really appreciated the excellent service that he provided. I ended up leasing a new Lexus. More
by Al 123
Employees Worked With
Jim Martin
January 07, 2020
Simple, easy transaction I wanted to end my RX350 lease early and get into an ES350, the entire team at Crown Lexus was helpful, courteous and showed respect for my time and s I wanted to end my RX350 lease early and get into an ES350, the entire team at Crown Lexus was helpful, courteous and showed respect for my time and schedule. Would highly recommend this dealer and look forward to the Crown Lexus service experience. More
by billjeric
Employees Worked With
Oscar Parnass, Marcos Ramos
January 03, 2020
Most Courteous & Professional Staff I went in looking to purchase a Lexus UX 200. Tiffany N. was super personable & helpful in getting me what I was looking for at the price that I could I went in looking to purchase a Lexus UX 200. Tiffany N. was super personable & helpful in getting me what I was looking for at the price that I could afford. She took the time to get to know my taste and style, as well as what car features I was able to live with and the ones that I could not. I appreciate her attentiveness and drive to get me exactly the car that I was looking for. Bobby V., who you sign papers with is an absolute hoot! No more boring paper signing where they just provide you a pen and the paperwork. Bobby takes the time to review all of your options and lets you know exactly what you are signing for in a fun and engaging way. If you have a sarcastic sense of humor, you will love talking to this guy! My family has been coming to this exact dealership for the last 15 years. From the time my mom got her Lexus RX when I was in High School to now as an adult purchasing a car for myself as a mid 30 year old. I am very happy with my purchase experience at Crown Lexus and am impressed by every staff member's level of professionalism and courtesy. Thank you, Crown Lexus for simply being an amazing crew to work with! More
by MsKristinLi
Employees Worked With
Jeremy Poulsen, Bobby Velto, Tiffany Nguyen
January 02, 2020
Great Experience, very friendly We wanted a Lexus RX350 and the salesman was extremely helpful and very polite, I would recommend Val and your team to anyone. Love my New Car :) We wanted a Lexus RX350 and the salesman was extremely helpful and very polite, I would recommend Val and your team to anyone. Love my New Car :) More
by Jane
Employees Worked With
Bobby Velto, Val Ceballos
December 14, 2019
Service Visit Longtime customer to Crown Lexus. My Lexus has only been serviced by Lexus. Crown has my confidence as to the quality and honesty of the service to Longtime customer to Crown Lexus. My Lexus has only been serviced by Lexus. Crown has my confidence as to the quality and honesty of the service to my LS. Also they have always taken good care of me with respect, courtesy and comfort. I hope to have a continued longterm relationship with Crown Lexus a symbol to me of excellence like the automobile they sell and service. More
by Shepjane
Employees Worked With
Christian Santos
December 10, 2019
Excellent Service Took car In for a dealer checkup after receiving a list of potential problems that needed to be fixed from a local repair shop that had changed my oil Took car In for a dealer checkup after receiving a list of potential problems that needed to be fixed from a local repair shop that had changed my oil. Crown did a complete check of the car and found nothing wrong and charged me nothing. Honest, efficient service that I greatly appreciated. Thank you, Tino! More
by Satisfied Owner
Employees Worked With
Faustino Ruiz
December 08, 2019
Excellent Service Great Customer Service . Very accommodating and informative. We’re very effeciant by completing my service needs . Was able to provide me with a loan Great Customer Service . Very accommodating and informative. We’re very effeciant by completing my service needs . Was able to provide me with a loaner vehicle. Would love to always do my service needs with Tony and Ali !!! More
by Satisfied Customer
Employees Worked With
Tony Hang, Ali Shekeb
December 03, 2019
See Felisha! Felisha made everything a breeze. She was recommended by a friend and we are so glad we went with her. Not pushy, not aggressive. Very pleasant to wor Felisha made everything a breeze. She was recommended by a friend and we are so glad we went with her. Not pushy, not aggressive. Very pleasant to work with. Good vibes all the way! More
by Michelle
Employees Worked With
Oscar for finance, Felisha Avirez
December 02, 2019
Made appointment two days prior. Arrived 10 minutes late Made appointment two days prior. Arrived 10 minutes late and was immediately greeted by service representative. Vehicle was serviced quickly and rec Made appointment two days prior. Arrived 10 minutes late and was immediately greeted by service representative. Vehicle was serviced quickly and received my vehicle clean and washed. More
by Joe
Employees Worked With
Faustino Ruiz
November 28, 2019
Marcos Ramos has done a great job for providing all the info I needed to decide to buy NX300 and has done his best to come up with possible solutions to meet my financial requirements. info I needed to decide to buy NX300 and has done his best to come up with possible solutions to meet my financial requirements. More
by Yongkpark
Employees Worked With
Marcos Ramos
