Back

Crown MINI of Richmond

Richmond, VA

4.8
153 Reviews

8712 W Broad St

Richmond, VA

23294

Directions

Filter Reviews by Keyword

By Type

Showing 153 reviews

February 04, 2024

Excellent dealer and service department. I always have a great experience with Crown Mini! I will be trading the car in very soon and will definitely be coming back to Crown Mini. More

by jbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stankiewicz
February 03, 2024

Steve, in the service department, is always very helpful. He is engaging and efficient, a winning combination! I brought my car in for an evaluation, knowing I would probably need a repair, and the service w More

by mjwashko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stankiewicz
February 02, 2024

Dealer worked with me with no pressure and I got the deal I wanted great More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Parker, Dzianis Barysevich
February 02, 2024

Had the most wonderful experience at Crown Mini Richmond. All staff are great to work with and delivery of my new Mini Countryman was smooth. This is my second Mini that we have purchased from Crown Mini. I More

by pcwilliams54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dzianis Barysevich
January 25, 2024

Trayvon, Courtney, Brandon and Steve are some of the best service guys out there. They really care about keeping your costs low and helping you get your car fixed no matter what it needs. They explain what a More

by heyitsseasea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trayvon Coleman, Dzianis Barysevich, Steve Stankiewicz
January 24, 2024

got to appt early from Lynchburg- car taken early, service kept us informed- Trayvon Coleman very helpful, spent time to talk about MINI, instructed me on Bluetooth- very appreciative More

by DRCLKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trayvon Coleman- fantastic service!
January 23, 2024

Great service shop. I appreciate their assistance and letting me know what needs to be fixed. More

by trvlgodds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Another team member for weekend crew worked with me.
January 18, 2024

James was very helpful and patient with all my questions and I left with a brand new Mini convertible! More

by michross
Recommend Dealer
Yes
Employees Worked With
Steve Stankiewicz, James Gardner
January 09, 2024

As a client of 10 years and several cars purchased, I can recommend Crown MINI service department enough! They provide the highest quality of care! More

by MrsEGP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treyvon Coleman, Steve Stankiewicz, James Gardner
January 08, 2024

Everyone is just so friendly and helpful. Explained everything that my Rosie needed and told me what was urgent and what could wait. Fair pricing, imo. More

by Jtripp511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trayvon Coleman