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Crown Mercedes-Benz Dublin
Dublin, OH
2,260 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,260 Reviews of Crown Mercedes-Benz Dublin
August 07, 2019
Great Experience/Great Team This is the 3rd vehicle from Crown Mercedes-Benz and Ken Stuart has been our Sales contact since 2010. It has always been a pleasure working with Ken This is the 3rd vehicle from Crown Mercedes-Benz and Ken Stuart has been our Sales contact since 2010. It has always been a pleasure working with Ken because he really appears to be representing our needs and not his. The Entire Crown Team is "Great" and we will be back in the future for another vehicle in 4 years (for our final planned purchase). More
by PJKINLIN
Employees Worked With
Kenneth Stuart, Todd Johnson, Craig Brooks
August 07, 2019
Outstanding experience with Ken Stuart. Ken Stuart was a pleasure to work with. There was no pressure at all and this was the last day of the month. Ken is extremely knowledgeable and even c Ken Stuart was a pleasure to work with. There was no pressure at all and this was the last day of the month. Ken is extremely knowledgeable and even came to my house to program two garage door openers. This is the second vehicle we purchased from Ken and highly recommend him to others. More
by Retired carguy
Employees Worked With
Kenneth Stuart, Richard Renner, Craig Brooks
August 06, 2019
All around pleasant shopping and purchasing experience Jeremy Ellis showed us the the car we initially thought we wanted. When we realized it wouldn’t work out for us he suggested a new model that was not Jeremy Ellis showed us the the car we initially thought we wanted. When we realized it wouldn’t work out for us he suggested a new model that was not yet available and an in stock model next up in size. We test drove it. We left with several options to mull over and no pressure to decide. A couple days later we settled on the model we test drove. It was available now or as a discounted demo. We decided on new and completed a great trade and delivery of a freshly washed car in a couple of hours. Altogether, the best car purchase experience We ever had. More
by Smith
Employees Worked With
Jeremy Ellis
July 31, 2019
Excellent Service I have owned several Mercedes and Michael has been my service manager for each vehicle. I love working with Michael because I feel he always has my b I have owned several Mercedes and Michael has been my service manager for each vehicle. I love working with Michael because I feel he always has my best interests in mind. More
by JamesAMG
Employees Worked With
Melisa Greenberg, CJ Sexton, Craig Brooks
July 31, 2019
Excellent Experience Konstantin Chumak was very friendly and professional. He was knowledgeable, quick and efficient. The entire process was a pleasure without any delays. Konstantin Chumak was very friendly and professional. He was knowledgeable, quick and efficient. The entire process was a pleasure without any delays. Konstantin Chumak even came out to my house to program my garage door openers and ensure that I was familiar with all the vehicles features. Craig Brooks was also very nice to work with financing. He was very relatable and organized. This was the best car buying experience my wife and I have ever experienced and I highly recommend Crown Eurocars of Dublin. More
by Brb
Employees Worked With
Konstantin Chumak
July 31, 2019
Two Vehicle Deal Konstantin Chumak is best in class, and best in business. Asset to Crown. He’s sold my wife several Mercedes, but this was the first vehicle I’ve purc Konstantin Chumak is best in class, and best in business. Asset to Crown. He’s sold my wife several Mercedes, but this was the first vehicle I’ve purchased from him. Konstantin bent over backwards making both deals work!! Customer Service plus! More
by Marcusiii4
Employees Worked With
Konstantin Chumak, Shen Saguisi, Craig Brooks
July 30, 2019
Michael Lyons was pleasant and efficient. I’ve worked with him before and he is always professional. I will definitely be back for my service needs. Thanks! was pleasant and efficient. I’ve worked with him before and he is always professional. I will definitely be back for my service needs. Thanks! More
by Steve
Employees Worked With
Michael Lyons
July 30, 2019
Awesome Experience! We worked with Ken Stuart when purchasing our pre-owned GL550. Ken was very friendly and personable. In fact, we stopped by the dealership when they w We worked with Ken Stuart when purchasing our pre-owned GL550. Ken was very friendly and personable. In fact, we stopped by the dealership when they were closed when Ken noticed us looking at a GL. He introduced himself and gave us some more information about the vehicle. Excellent experience all around. We will definitely buy our next vehicle at Crown Mercedes. More
by scott538
Employees Worked With
Kenneth Stuart, Craig Brooks
July 27, 2019
Bad customer service Bought a 2020 GLE350 yesterday. I paid all cash in full for 60000$. After I get check from the bank they were nobody help me, keep me and my friend wa Bought a 2020 GLE350 yesterday. I paid all cash in full for 60000$. After I get check from the bank they were nobody help me, keep me and my friend waiting alone in the lobby for almost two Hr. Because it is very new to the GLE market so don’t really know about the car. When drive back to my house I find there was only fog light on. I thought it was broken so I bring back to the dealer next day, their attitude is very bad, they did explain to me why there is only one fog light on, but the tone of their voice made me fee very uncomfortable. It feel like a little of racist , their saying that I don’t know what like in China but in US we only have one light on. ( because I’m from China.) Mercedes is very nice car but this dealership tried they customer like you own them something. More
by Guowei Hu
Employees Worked With
Konstantin Chumak
July 26, 2019
used car at a great price My car buying experience at Crown Mercedes in Dublin was seamless. I came in to test drive a used car with salesman Bill Stevenson and he helped me dr My car buying experience at Crown Mercedes in Dublin was seamless. I came in to test drive a used car with salesman Bill Stevenson and he helped me drive it home the same day! Crowns Live-Market-Pricing made sure that I was getting the best possible deal. Overall, Bill made the buying experience painless and I will be a customer for years to come. More
by BREWELLS
Employees Worked With
CJ Sexton, Bill Stevenson, Richard Renner, Craig Brooks
