Culver City Chevrolet - Service Center
Culver City, CA
1,563 Reviews of Culver City Chevrolet - Service Center
Great place to buy a car. Excellent customer service. Jordan was a complete pleasure to work with. Excellent customer service. Jordan was a complete pleasure to work with. More
Luis Navarrete is an AWESOME service advisor. He is a friendly person and treats customers like human beings instead of ATMs. Luis exceeds 5 stars just based off his personality and professional He is a friendly person and treats customers like human beings instead of ATMs. Luis exceeds 5 stars just based off his personality and professionalism. Thank You Luis More
Only problem has been the dirty finger prints left behind. The vusit prior to this one. behind. The vusit prior to this one. More
Excellent service the wait time of a hour and half was great the service agent was very helpful I am very pleased with the service department at culver City Chevrolet. great the service agent was very helpful I am very pleased with the service department at culver City Chevrolet. More
Great customer service. The whole team is welcoming. Compared to other service centers maybe a more comfortable lounge ie TV On, coffee machine, closer snack bar. Would be t The whole team is welcoming. Compared to other service centers maybe a more comfortable lounge ie TV On, coffee machine, closer snack bar. Would be the cherry on top. Vehicle was not cleaned in any way not sure if that is usually offered at the location. More
The dealership is well maintained and visually attractive with well staffed ,well stocked store of new/used vehicles... Compliments to service department and Ms. Jordan Rathman with well staffed ,well stocked store of new/used vehicles... Compliments to service department and Ms. Jordan Rathman More
I took in my Chevy Silverado for an oil change and was helped by a service advisor named Jordan who was great and answered all my questions. They took about 2 hours and I didn’t mind at all because I had helped by a service advisor named Jordan who was great and answered all my questions. They took about 2 hours and I didn’t mind at all because I had called the same day so they were fast. My main concern was that my dash cam in my truck was disconnected from the main camera which made it unnoticeable that it had been unplugged. I was driving without my dash cam on for a while until I got home and noticed it wasn’t working. I contacted Jordan and asked her if they normally disconnect dash cams, she said no they are not allow to touch customers property. I didn’t have an issue with them disconnecting it was the fact that they did not notify me they unplugged it or just plugged it back in. I did reach out through email and phone call to Sergio Rivas who I was told is the Service Supervisor and until now haven’t heard back from anyone at Culver City Chevrolet. Disconnecting a dash cam in these times becomes a liability, if I were to be an any type of accident I would have not had prove of it. I was pleased with the service here but after having this issue and no one reaching out to at least give me an explanation and make it right made this visit very unpleasant. Always check your dash cameras before getting back in your vehicle after a service. More
Excellent customer service. Fast and inexpensive, for sure we will be back again. Miguel was a very nice person. Fast and inexpensive, for sure we will be back again. Miguel was a very nice person. More
Ruben did an excellent job organizing and completeing the job. Well done, a true professional. job. Well done, a true professional. More