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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

September 18, 2019

Great service dept. the people are always so helpful and friendly. I recommend Cumberland Toyota to anyone. Timely service at a decent price and free coffee too. More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny , Gary Looper, Odell Braswell, Travis Fitzpatrick
September 16, 2019

Too Long It was a very good tech who checked me in But service took too long over 2 hours Plus the one salesman was very rude to me His name I can get later More

by Wgwollet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Looper
Oct 08, 2019 -

Cumberland Toyota responded

Sorry to hear about your recent visit to our dealership. We have made several changes to our processes and staff that will allow for a better experience moving forward. We hope that you will give us the opportunity to make it up to you on your next visit.

September 12, 2019

Service was fun, quick, and easy John was super friendly and helpful when helping me purchase my new vehicle. The process went quick and was still informative. Had a blast during wait More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
September 07, 2019

Great Josh Lawson was great he was very helpful in helping us. He is very professional. He made everything very understandable in operating our new camry More

by Camry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
September 07, 2019

Josh Lawson Very Professional If you want to be treated with honesty then i would suggest you see Mr. Josh Lawson this young man is very Professional,made everything very knowledge More

by Hugo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
September 04, 2019

Great experience Chad was wonderful helping me with a bad tire problem. He made me feel he cared and then worked things out I would recommend this dealer. More

by Clarinet
Recommend Dealer
Yes
Employees Worked With
Chad Hancock, Jami Stewart
September 03, 2019

awesome salesman, great vehicle Can’t say enough to compliment the salesman, Ronnie Bean, and even the finance mgr. called to check on availability, price and terms on vehicle on Fr More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance mgr in Overdrive sales office, Ronnie Bean
August 29, 2019

Car buying experience My wife and I recently purchased a 2019 Highlander. We had as great a car buying experience as one could ever expect. Josh Lawson, our sales person, More

by Joelsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
August 21, 2019

New Tacoma I’ve bought lots of trucks over the years. Cumberland was the fastest and easiest process. Their pricing cut out a lot of time in negotiation. Cody T More

by buzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Coomer, Cody Thomas
August 21, 2019

Love my Rav4 John Fielden is wonderful to work with. Tells you like it is, and sticks to his word. I recommend him to everyone I know who is looking to purchase or More

by Kristineb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
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