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Cumberland Toyota
Cookeville, TN
2,996 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,996 Reviews of Cumberland Toyota
September 21, 2016
Awesome exerience all around During my recent visit and vehicle purchase all my expectations were met or exceeded. Phil stayed in constant communication prior to my arrival and ga During my recent visit and vehicle purchase all my expectations were met or exceeded. Phil stayed in constant communication prior to my arrival and gave me several good tips regarding financing and supplier discounts which I was able to use and make the purchase easier. Everyone I encountered treated me with courtesy and professionalism, my wife will need a vehicle in a few years and we will certainly come back. More
by meb@1369
Employees Worked With
Josh Lawson, Philip Re
September 20, 2016
Great buying experience I found Cumberland Toyota via TrueCar. They offered a competitive price on my desired vehicle and a great trade-in value on my old car. They even deli I found Cumberland Toyota via TrueCar. They offered a competitive price on my desired vehicle and a great trade-in value on my old car. They even delivered the new vehicle to my home where I completed the paperwork and turned-over my old car. More
by John865
Employees Worked With
Ariana Ryan, Ryan Corner
September 20, 2016
Service of 4runner Great experience. The lady was very nice when I dropped off my vehicle and the guy explained what was done when I picked up in detail! Great experience. The lady was very nice when I dropped off my vehicle and the guy explained what was done when I picked up in detail! More
by Happy 4Runner owner
Employees Worked With
Brent Byers
September 19, 2016
Quick easy buying experience Josh was great, he worked with me over the phone and got me a truck with all the features I wanted at a great price, with no pressure. Highly recommen Josh was great, he worked with me over the phone and got me a truck with all the features I wanted at a great price, with no pressure. Highly recommend this dealer. More
by Hw
Employees Worked With
Josh Lawson
September 17, 2016
Got it fixed after three tries Got a mail that said to bring 2008 Prius to dealer if brake warning lights come on. Something about the "Brake Actuator Assy. It happened and we bro Got a mail that said to bring 2008 Prius to dealer if brake warning lights come on. Something about the "Brake Actuator Assy. It happened and we brought it in. All OK - lights out. Next month warning triangle indicated hybrid problem. Nothing found and computer reset. Happened again 1 week later. Back to checkout. Found smaller battery needed replacement. All OK now. Thanks for all your persistence in correcting the problem. More
by MrTilly
Employees Worked With
Brent Byers
September 17, 2016
The Kindness that Cumberland Toyota has bestowed upon me is I left feeling like I am somebody. I was treated with top priority and respect. I was in and out with a vehicle of my own in less than an hour... I left feeling like I am somebody. I was treated with top priority and respect. I was in and out with a vehicle of my own in less than an hour... More
by Rosalie Thomas
Employees Worked With
Paul Dean
September 15, 2016
Couldn't have had a better experience! Called Toyota and spoke with Josh and told him what car I was looking for. Within 20 minutes he told me he had exactly what I wanted! He found the car Called Toyota and spoke with Josh and told him what car I was looking for. Within 20 minutes he told me he had exactly what I wanted! He found the car on Friday, went to Chattanooga on Saturday to pick it up, and Monday morning it was clean and ready to go! Couldn't have asked for a better experience and the people are very friendly and willing to help! You can tell they love their job! More
by Casie38
Employees Worked With
Josh Lawson
September 15, 2016
You folks are OK with me. I tell Roberta what I want, she gets the carI requested, I pick it up and pay cash. Just get the customer what they want, not what you want them to ha I tell Roberta what I want, she gets the carI requested, I pick it up and pay cash. Just get the customer what they want, not what you want them to have. More
by zoey
Employees Worked With
Roberta Love
September 15, 2016
very good customer service I went to every car dealer in Cookeville & Livingston before my visit to Toyota in Cookeville. I was very pleased with John Fielden. He made me feel I went to every car dealer in Cookeville & Livingston before my visit to Toyota in Cookeville. I was very pleased with John Fielden. He made me feel very comfortable. I will highly recommend him to my friends More
by brenda123
Employees Worked With
John Fielden
September 10, 2016
Excellent This was our first new car purchase from Cumberland Toyota. Our last new car purchase was from Cumberland KIA. We have been very pleased with the serv This was our first new car purchase from Cumberland Toyota. Our last new car purchase was from Cumberland KIA. We have been very pleased with the service and professionalism from everyone which is why we returned to Cumberland to trade the KIA, which we purchased new in 2011 (2012 model), for a 2017 Toyota Camry. Mallorie was very helpfull in answering all the questions my wife had. She was also patient and considerate as she showed us several cars and helped us to ultamatetly decide on the Camry. More
by Judy's Camry XLE
Employees Worked With
Mallorie Kirovac, John Fielden
